1. Jithinmjose's Avatar
    I am from india and i am not able to call into any toll free numbers from my lumia 920 which i bought from abudhabi. Is anyone experiencing the same or is it just me? Is it because i bought it from outside india. I tried from my other mobile numbers and the toll free numbers is all working well and call goes smoothly from same carrier BSNL when tried from my other mobile phones( android & old Nokia N82). I think some settings is messed up or some problems as i bought from outside India. Can someone help me how to solve this problem also does anyone else experiencing the same?

    Thanks,
    Jithin.
    02-18-2013 10:48 AM
  2. Jidhassler's Avatar
    I have the same problem most of my client calls require toll free dial in, It says" the call cannot be connected to a number outside the united states", I bought my Lumia 820 from NOKIA priority Bangalore India, I have to switch my sim to my older htc to make that call....This really sucks!
    03-06-2013 11:02 PM
  3. sreeramulu konjeti's Avatar
    Hi,

    Go to apps --> settings --> Applications

    Click on phone and turn off International assist.

    Now you can try with any tollfree number, it will work. I faced same issue with Lumia 920 and resolved with this settings.

    It will work for all windows 8 mobiles.
    Regards,
    Sreeramulu Konjeti.
    Laura Knotek and jfa1 like this.
    07-11-2013 05:31 AM
  4. rastogi's Avatar
    Thanks for the answer ,problem got rectifed
    08-23-2013 01:14 AM
  5. nitin88's Avatar
    I have the same problem most of my client calls require toll free dial in, It says" the call cannot be connected to a number outside the united states", I bought my Lumia 820 from NOKIA priority Bangalore India, I have to switch my sim to my older htc to make that call....This really sucks!
    probably you should have asked for help in Nokia/WP forums or Just tried things before came to conclusion ;)
    08-23-2013 03:55 AM
  6. Syed Sheikh's Avatar
    Thanks.,.... This Helped me out
    12-09-2013 01:18 AM
  7. fanofkimi's Avatar
    Guys im new to this site. I have a lumia 925. Even i have the same issue of not able to call toll free no. I checked the setting and by default the international assist is tuned off. Even then i am not able to call a toll free no. "It says that i have dialled a wrong no. " Can any1 help. Thanks
    01-09-2014 09:44 AM
  8. Sunil Nandyam's Avatar
    For lumia 720 8.1 also same thanks
    07-09-2014 02:42 AM

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