1. cameron12x's Avatar
    When playing a song, supposedly we're able to download to our phone?

    I have a 920, and this option is greyed out. What am I doing wrong. Thanks!
    02-20-2013 06:52 AM
  2. congusano's Avatar
    When playing a song, supposedly we're able to download to our phone?

    I have a 920, and this option is greyed out. What am I doing wrong. Thanks!
    Can you be more specific?

    If you are listening to Nokia Music (the app that allows you to listen to mixes of music based on the genre), you have the option of downloading that "mix" for offline listening.
    02-20-2013 07:27 AM
  3. cameron12x's Avatar
    Yes, I'm using the Nokia Music app. The option to download the "mix" for offline listening is greyed out and not active. I don't get it.
    02-20-2013 08:57 PM
  4. cameron12x's Avatar
    Bump. Help!
    02-21-2013 06:20 AM
  5. congusano's Avatar
    Yes, I'm using the Nokia Music app. The option to download the "mix" for offline listening is greyed out and not active. I don't get it.
    What is your language AND region set to?
    02-21-2013 09:54 AM
  6. K Raghu's Avatar
    Hi,
    Did you already download it ? Are you connected to WIFI /Cell data plan ?
    02-21-2013 10:35 AM
  7. cameron12x's Avatar
    Language set to English.
    Region set to United States.
    3Gb data plan.
    Connected to wi-fi at home.
    Same results.

    The "Make available offline" option is greyed out and not active. Is there some other setup or step that I'm missing?
    02-22-2013 06:45 AM
  8. congusano's Avatar
    Language set to English.
    Region set to United States.
    3Gb data plan.
    Connected to wi-fi at home.
    Same results.

    The "Make available offline" option is greyed out and not active. Is there some other setup or step that I'm missing?
    uninstall and reinstall the app? have you at any time before been able to download mixes?
    02-22-2013 07:02 AM
  9. cameron12x's Avatar
    I never tried before.

    Good idea to reinstall app. I'll give that a shot.
    02-22-2013 07:13 AM

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