Hello all,
My Lumia 920 randomly shuts off and I know it's weird but if it happened for 6 times so far, 5 of them happened while the phone had been in my bag and I don't usually keep my phone in the bag so I think it's not a coincidence. It didn't happen for some time but today, when the phone was in my bag, it happened again. I can turn it on only by pressing soft reset buttons. I applied a reset and hard reset before but the problem still appears. My phone is updated by the way. Is there anything I can do? Thanks in advance.
My Lumia 920 randomly shuts off and I know it's weird but if it happened for 6 times so far, 5 of them happened while the phone had been in my bag and I don't usually keep my phone in the bag so I think it's not a coincidence. It didn't happen for some time but today, when the phone was in my bag, it happened again. I can turn it on only by pressing soft reset buttons. I applied a reset and hard reset before but the problem still appears. My phone is updated by the way. Is there anything I can do? Thanks in advance.