1. Mason Wright's Avatar
    I haven't posted in this thread for awhile, so please excuse me if this has already been answered. I have a 920 (obviously) with AT&T, but recently I have been unable to get picture texts (I notice they are coming in from iPhone users). I noticed this after getting texts from a few iPhone users asking if I ever got his or her picture text. I don't what the problem is and was wondering if anyone had a solution. This seems to be fairly new, as this was never a problem before. I am able to SEND picture texts to all users (iPhone users included) without a problem.

    Thanks in advance!
    03-11-2013 03:51 PM
  2. airwolf878's Avatar
    A friend of mine with an HTC 8X mentioned having the same problem. I haven't heard of a resolution for it yet.
    03-11-2013 04:03 PM
  3. rockstarzzz's Avatar
    iPhone friends of mine don't get my picture messages either - don't know if it's WP or iPhone.
    03-11-2013 04:05 PM
  4. Mason Wright's Avatar
    Talked to a rep from Nokia Care...it was almost like she didn't know the phone I was using...sending me to screens a WP8 doesn't have...problem was not solved.
    03-11-2013 04:45 PM
  5. rockstarzzz's Avatar
    Talked to a rep from Nokia Care...it was almost like she didn't know the phone I was using...sending me to screens a WP8 doesn't have...problem was not solved.
    You should ask for Nokia WP rep. They still do have symbian (Asha?) phones being manufactured in abundance-ish.

    It's not a Nokia thing though. I am sure many HTC et al. guys have same issue with iPhone users from time to time. Search will bring up a few similar threads.
    03-11-2013 05:13 PM
  6. Dileu's Avatar
    Out of interest, did you have an iPhone before moving to your windows phone? And if so, did you use iMessage? I ask because I had problems when I moved from iOS to WP, as my iPhone using friends phones continued to try and send messages using iMessage instead if revering back to SMS/MMS.
    03-11-2013 05:56 PM
  7. dgr_874's Avatar
    Out of interest, did you have an iPhone before moving to your windows phone? And if so, did you use iMessage? I ask because I had problems when I moved from iOS to WP, as my iPhone using friends phones continued to try and send messages using iMessage instead if revering back to SMS/MMS.
    +1

    Same thing happened to me. If you did previously have an iphone, go back into settings on it, go to imessage and turn it off. Fixed my problems.
    03-11-2013 09:52 PM
  8. Mason Wright's Avatar
    No I had a WP7 before this 920. So your saying I need to tell the iPhone user to go in and change the settings on their phone? If so, let me know and I will pass this information to them.
    03-11-2013 09:59 PM
  9. astraith's Avatar
    I haven't posted in this thread for awhile, so please excuse me if this has already been answered. I have a 920 (obviously) with AT&T, but recently I have been unable to get picture texts (I notice they are coming in from iPhone users). I noticed this after getting texts from a few iPhone users asking if I ever got his or her picture text. I don't what the problem is and was wondering if anyone had a solution. This seems to be fairly new, as this was never a problem before. I am able to SEND picture texts to all users (iPhone users included) without a problem.Thanks in advance!
    So. Easy fix. Your friends need to upgrade to professional grade. Get them a Lumia 920.Lol in all seriousness I don't know. Good luck to ya!
    03-11-2013 10:05 PM
  10. Dileu's Avatar
    No, the problem occurs only if the iPhone that is sending the message has previously sent to the same telephone number that was previously an iPhone. If you have never had an iPhone associated with your number, the problem is something else.
    03-12-2013 02:40 AM
  11. MacDaMachine's Avatar
    TC, I own a 920 and my girlfriend owns a iPhone 5. We text pics to each other all the time. (both on att)
    03-12-2013 03:57 AM
  12. cynincallass's Avatar
    I recently upgarded to an iPhone 5. My boyfriend recently switched from iPhone to Lumia 920. Suddenly he is not getting pics from any iPhone users at all. He assumed it was his phone and took it to AT&T for diagnostic. They say the problems does not lie with his device. So I ask the Google and found this thread. I did as instructed above and changed the settings in my phone, asking it to no longer believe his device is an iPhone. No change.

    Advice anyone???
    04-02-2013 02:07 PM
  13. dgr_874's Avatar
    I recently upgarded to an iPhone 5. My boyfriend recently switched from iPhone to Lumia 920. Suddenly he is not getting pics from any iPhone users at all. He assumed it was his phone and took it to AT&T for diagnostic. They say the problems does not lie with his device. So I ask the Google and found this thread. I did as instructed above and changed the settings in my phone, asking it to no longer believe his device is an iPhone. No change.

    Advice anyone???
    He has to go back to his iPhone and turn off iMessage. Turning off the settings on your iPhone won't help. Go to settings>messages>iMessage and turn it off on his old iPhone.
    04-02-2013 03:52 PM
  14. Curtieson's Avatar
    I recently upgarded to an iPhone 5. My boyfriend recently switched from iPhone to Lumia 920. Suddenly he is not getting pics from any iPhone users at all. He assumed it was his phone and took it to AT&T for diagnostic. They say the problems does not lie with his device. So I ask the Google and found this thread. I did as instructed above and changed the settings in my phone, asking it to no longer believe his device is an iPhone. No change.

    Advice anyone???
    As said in the other message, he has to put HIS sim from his Lumia 920 into an iPhone and do the steps outlined. Sadly he can not use your iPhone 5 because it has a NanoSim and the Lumia 920 is a MicroSIM.

    So, throw the SIM into his old phone or a friend's phone.
    Go to settings>messages>iMessage and turn it off on his old iPhone.
    Laura Knotek likes this.
    04-02-2013 03:57 PM
  15. cynincallass's Avatar
    Hmmmm. This just started happening within the past month. He sold his old phone last November when he made the switch so there is no way that what you are suggesting could work.
    04-03-2013 07:36 AM
  16. dgr_874's Avatar
    Go over to the macrumors.com forums. They may be able to help. Prepare for a lot of hate though.
    04-04-2013 04:31 PM
  17. gamenlegend's Avatar
    Reset appleid password. Wait 48hrs.
    04-04-2013 08:58 PM
  18. metalchick719's Avatar
    That's weird. I had no problem getting a picture text from someone via iPhone with my Lumia 810.
    04-04-2013 09:51 PM

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