1. Dinky89484's Avatar
    Have any of you had issues with performing a soft reset (volume down button + power button)? My first Lumia 920 I was able to do...but my replacement second Lumia 920 won't soft reset. I just end up having the volume turn all the way down and/or my phone wants to power down.
    03-12-2013 06:35 PM
  2. ttsoldier's Avatar
    This happens to me too. I see the volume going down or the "slide to power down" screen come up. I just ignore it and wait. Eventually the screen will blank off and vibrate.

    Hold for about 10 seconds.
    Dinky89484 likes this.
    03-12-2013 06:47 PM
  3. Dinky89484's Avatar
    This happens to me too. I see the volume going down or the "slide to power down" screen come up. I just ignore it and wait. Eventually the screen will blank off and vibrate.

    Hold for about 10 seconds.
    This worked. That's very odd though....I don't remember having to hold down for so long for my first Lumia 920.
    03-12-2013 07:42 PM
  4. ttsoldier's Avatar
    This worked. That's very odd though....I don't remember having to hold down for so long for my first Lumia 920.
    It has always been this way for me.
    03-12-2013 08:16 PM
  5. Fuzzy John's Avatar
    Have any of you had issues with performing a soft reset (volume down button + power button)? My first Lumia 920 I was able to do...but my replacement second Lumia 920 won't soft reset. I just end up having the volume turn all the way down and/or my phone wants to power down.
    Errrr... Ummm... Isn't powering the phone down and then back on the same as a soft reset?
    03-13-2013 07:18 AM
  6. paulxxwall's Avatar
    Kinda
    03-13-2013 07:58 AM

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