1. tvp480's Avatar
    Long story short, Bought Brand New nokia 920 to experience windows on a phone. My phone had vibration issues, so i sent it in to nokia. Took them 12 days to do nothin with my phone and sent back unfixed.NOKIA sell broken products and worst of all dont fix it. I will be spreading this out and let everyone know how bad nokia is. Nokia just lost me and family and friends as potential customers. HTC ONE here i come!
    Last edited by palandri; 03-19-2013 at 11:01 AM. Reason: Title Change
    03-19-2013 10:58 AM
  2. irvin792's Avatar
    Long story short, Bought Brand New nokia 920 to experience windows on a phone. My phone had vibration issues, so i sent it in to nokia. Took them 12 days to do nothin with my phone and sent back unfixed.NOKIA sell broken products and worst of all dont fix it. I will be spreading this out and let everyone know how bad nokia is. Nokia just lost me and family and friends as potential customers. HTC ONE here i come!
    sorry you had a bad experience.
    They have been stellar wwithme and my issues, i have been a pain in their but too I'm sure, but they always sent me a replacement phone first, then I sent mine back. Im on my 7th 920 but this one is perfect, finally. I even got free Nokia purity ear buds.

    Sorry to see you leave. Nokia definatly has some manufacturing problems with some batches of phones.

    Hopefully htc's non existent customer support serves you well.
    03-19-2013 11:02 AM
  3. Drazyw's Avatar
    sorry you had a bad experience.
    They have been stellar wwithme and my issues, i have been a pain in their but too I'm sure, but they always sent me a replacement phone first, then I sent mine back. Im on my 7th 920 but this one is perfect, finally. I even got free Nokia purity ear buds.

    Sorry to see you leave. Nokia definatly has some manufacturing problems with some batches of phones.

    Hopefully htc's non existent customer support serves you well.
    This post pretty much says it all though really and I can't blame him for leaving. You shouldn't have to go through 7 phones to get a good one.
    03-19-2013 11:06 AM
  4. MDboyz's Avatar
    Damm I must be the lucky one. Since T-Mobile didn't carry the Nokia 920, so I bought one from Ebay. So far it is working perfect for me.

    What vibration issue that you have with the phone? But if you go to HTC for better support, you should be ready to realize the truth.
    03-19-2013 11:06 AM
  5. tvp480's Avatar
    Damm I must be the lucky one. Since T-Mobile didn't carry the Nokia 920, so I bought one from Ebay. So far it is working perfect for me.

    What vibration issue that you have with the phone? But if you go to HTC for better support, you should be ready to realize the truth.
    The vibration is abnormally loud, feels like something is loose inside. Kinda hard to explain, its a very known problem. I should have research before i bought phone. When i buy a brand new product, i expect it to work. If its a defect problem, i expect it to be fix. Nokia basicly left me hanging and telling me to live with a defect product. Never had to send in a samsung or htc phone for manufacturer problems. KNOCK ON WOOD. HTC cant be any worse then nokia, telling there customers to live with a defect product.
    03-19-2013 11:34 AM
  6. Drazyw's Avatar
    The vibration is abnormally loud, feels like something is loose inside. Kinda hard to explain, its a very known problem. I should have research before i bought phone. When i buy a brand new product, i expect it to work. If its a defect problem, i expect it to be fix. Nokia basicly left me hanging and telling me to live with a defect product. Never had to send in a samsung or htc phone for manufacturer problems. KNOCK ON WOOD. HTC cant be any worse then nokia, telling there customers to live with a defect product.
    Far as I know, they all have this issue. It's just how it works.
    03-19-2013 11:49 AM
  7. irvin792's Avatar
    This post pretty much says it all though really and I can't blame him for leaving. You shouldn't have to go through 7 phones to get a good one.
    I agree, but some of those were just me being ocd I think ;)
    03-19-2013 12:47 PM
  8. 64GUNSHIP's Avatar
    I'm pretty sure it's the springs for OIS in the camera that cause the vibration to be so loud.
    03-19-2013 01:03 PM
  9. gbbg's Avatar
    Far as I know, they all have this issue. It's just how it works.
    Nope, had two phones with that issue. Finally the third one arrived, minus the vibration
    03-19-2013 02:34 PM
  10. intgom's Avatar
    Same problem here. Please see these threads:
    http://forums.windowscentral.com/nok...em-anyone.html
    http://forums.windowscentral.com/nok...ghlight=rattle
    http://forums.windowscentral.com/nok...ghlight=rattle

    Waiting to hear back from Nokia after registering a complaint but I get the impression they are burying their heads in the sand concerning this defect.
    03-19-2013 03:01 PM

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