1. Dante X's Avatar
    Hi.

    My Lumia 920 is having some weird random freezes almost once a day.

    The Hardware buttons and the Capacitive Touch buttons stop working, but the Operating System work fine!!! I am able to open any App and it Works flawless, but can't go back to home screen because the buttons are not working... I can feel the feedback from the home and back buttons, but they dont do anything....

    Also, the capacitve buttons stay light up...

    When I do a soft reset everything goes back to normal.

    Is this Hardware or Software related????
    Last edited by Dante X; 03-23-2013 at 01:13 AM.
    03-23-2013 12:33 AM
  2. Devamps's Avatar
    Simply update the software to the latest firmware v1232.5957.1308.00xx and be happy.
    Last edited by Devamps; 03-23-2013 at 05:43 AM.
    Dante X likes this.
    03-23-2013 02:29 AM
  3. Dante X's Avatar
    Just wanted to know if I needed to replace my phone, or just update the firmware...

    thanks a lot for answer me... :)
    03-23-2013 10:10 AM
  4. markfive's Avatar
    I would hard reset the phone and if the issue persists then get it replaced.
    03-23-2013 10:39 AM
  5. Devamps's Avatar
    Just wanted to know if I needed to replace my phone, or just update the firmware...

    thanks a lot for answer me... :)
    Simply update the software, and after check this is to get rid of temporary files, and other basic problems.
    Nokia Windows Phone 8 App Updates - Nokia Support Discussions
    Dante X likes this.
    03-23-2013 03:39 PM

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