1. shindou26's Avatar
    I have been trying to get my Lumia 920 detected by Nokia Care Suite, but it has not worked at all. I am on Windows 7 64x and have installed and reinstalled NCS, along with several drivers. My laptop detects my Lumia and lets me sync it with the Windows Phone App and browse through the files when used as 'mass storage'. Other than that, it is not detected on NCS or Nokia Software Updater, or Nokia PC Suite.

    I have looked in several threads and across the internet for any solution, but have found none so far.

    Any help would be greatly appreciated.
    03-23-2013 07:19 PM
  2. dula714's Avatar
    It might be the USB port. Try a different port.
    03-23-2013 07:30 PM
  3. shindou26's Avatar
    I've tried all the usb ports and still nothing.
    03-23-2013 08:34 PM
  4. ProfessorTripp's Avatar
    Have you tried a different cable?
    03-23-2013 08:58 PM
  5. shindou26's Avatar
    Yea. I have tried two different cables. One of them was the original USB cable that came with the Lumia.
    03-24-2013 12:32 AM
  6. TMavC5's Avatar
    Run windows update and keep your phone connect.
    03-24-2013 12:44 AM
  7. shindou26's Avatar
    I have done that too. It installed new Frameworks, but my Lumia is still not being detected.
    03-24-2013 03:08 AM
  8. honda accord 99's Avatar
    Nokia Care Suite needs update to verify lumia 920
    Without update, can't detect 920.
    04-09-2013 10:42 AM

Similar Threads

  1. Nokia Care Suite 5.0 interrupted before could complete....?
    By jrdatrackstar1223 in forum Nokia Lumia 710
    Replies: 11
    Last Post: 07-18-2014, 01:59 AM
  2. Replies: 12
    Last Post: 08-04-2013, 02:13 AM
  3. Portico Update appearing on Nokia Care Suite
    By adamski777 in forum Nokia Lumia 820
    Replies: 27
    Last Post: 01-22-2013, 02:51 PM
  4. Nokia Care Suite/Product Support Tool-How to get 920 in test mode
    By chandlerbing7 in forum Nokia Lumia 920
    Replies: 0
    Last Post: 11-28-2012, 02:20 AM
  5. Not Just for Lumias, Nokia Care Suite Beta
    By gwydionjhr in forum Applications
    Replies: 3
    Last Post: 09-18-2012, 02:45 PM
LINK TO POST COPIED TO CLIPBOARD