07-05-2013 08:29 PM
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  1. ZombieBacchus's Avatar
    4 out of 5 Lumia 920 owners recommend updating to 1314. The last one was on 1308 so they never received the question.
    lol!!! I love it!
    04-16-2013 03:02 PM
  2. SZM's Avatar
    I've downloaded 1308 to my phone but postponed the installation after reading all the horor stories about it. Now my question is how do I remove the downloaded software from my phone without installing it? Everytime I check for software update it only shows me two options: Postpone or Install. My next question is can I skip 1308 or do I have to install it before installing the next stable update release? Appreciate any input on this.
    04-17-2013 09:43 AM
  3. Nokia_Lindsay's Avatar
    I've downloaded 1308 to my phone but postponed the installation after reading all the horor stories about it. Now my question is how do I remove the downloaded software from my phone without installing it? Everytime I check for software update it only shows me two options: Postpone or Install. My next question is can I skip 1308 or do I have to install it before installing the next stable update release? Appreciate any input on this.
    Hi @SZM, If you downloaded 1308 on your phone, you will need to first complete the 1308 software update install before you can update to 1314. 1308 will be completely overwritten by 1314. At the end of both software updates, make sure to confirm you have the latest software version. Go to Settings > About > More Info > Firmware Revision Number should read: 1232.5962.1314.0001. If you have any additional questions, reach out to our Nokia Care team on Twitter, @NokiaCareUS.
    04-17-2013 02:34 PM
  4. Nokia_Lindsay's Avatar
    Patched yesterday 1314 version, Lumia 920, AT&T network.

    In about 4-5 hours, with NFC off, in a 3-4 bar LTE area, my battery went from full to under 20%. I listened to Audible for an hour at lunch, and browsed the internet for ~20 minutes total. It gets super hot in the upper right of the device.

    I love the windows phone OS, and I have toughed it out since November, when I got the Lumia, and have had dramatic battery life shifts, tried all the battery life extender tricks, and have gotten battery life to almost a full day only to have it drop back to almost nothing randomly, due to overheating. It is just ridiculous that I have to carry a charger everywhere I go to use my smart phone for fear that using it will drain it to empty within an hour...

    My LTE speeds are also between 4M-6M.

    I am just horribly disappointed with the hardware.

    Hi @Tuscar, can you double-check that you have downloaded and completely installed software version 1232.5962.1314.0001? (Go to Setting > About > More Info > Firmware Revision Number). If you had downloaded but not installed the 1308 software version, when you were notified of a new update, it would have only installed 1308 and not 1314. You will need to go to Settings > Phone Update > Check for Update to install the new software 1314. If you have any additional questions, reach out to our Nokia Care team on Twitter, @NokiaCareUS.
    04-17-2013 02:40 PM
  5. Timbo512's Avatar
    Since upgrading to 1314, I only get 4G connectivity. I was receiving LTE signal prior to this. 1308 killed all connectivity so I flashed back to the previous firmware revision. Houston is LTE so I am unsure why I cannot get any LTE service at all. Its always stuck on 4G.
    04-17-2013 03:48 PM
  6. dcsvang's Avatar
    After updating to 1314, I still have network connectivity issues. I can be at my desk the whole day and I see the connectivity change (LTE, 4G, E, and no network connection). People call and leave voicemails, but I won't see the calls and only get the voicemails. Any suggestions?
    04-19-2013 05:47 PM
  7. JammyGitz's Avatar
    I can't get a signal at all in my house, but if I step outside I can get a signal. My gf has same phone & same network and has a good 3G signal indoors. She got her phone which already had 1308 on it, mine was an update
    04-21-2013 10:48 AM
  8. MarkyBeee's Avatar
    Has anyone did the Network+ update for 1314? I'm afraid to since last network + update on 1308.
    04-21-2013 07:44 PM
  9. joeynox's Avatar
    Still receiving half the lte speed I was before and in a side by side comparison with my galaxys3 . By swapping the sim card between the s3 and 920 the 920 literally has anywhere from 10-15mb difference in in LTE speed
    04-22-2013 08:02 AM
  10. dkp23's Avatar
    Had major issues with 1308, at work, always switched from lte, 4g and no connection when going back and forth from lte 4g. Never a smooth transition which caused battery drain.

    Updated to 1314 and the problem had been resolved over the past week. LTE speeds still same, but no longer having issues with signal.
    04-22-2013 06:18 PM
  11. trevormacro's Avatar
    Hello,
    I have a Lumia 920 Proto.
    I have windows 8.
    I have download navfirm and download the right firmware.

    I have now this error:

    FA_ERR_NOT_SUPPORTED: 0xFA00000B

    http://img4.hostingpics.net/pics/977224471.jpg
    http://img4.hostingpics.net/pics/574654482.jpg

    Why ? How to resolve it?
    Anyone can help me please...
    04-23-2013 09:23 AM
  12. damon312's Avatar
    My phone is now unresponsive at times while in use, be it texting, swiping to get to an app or on a web page scrolling it just stops responding. I did the 1308 install, it created a bigger nightmare and I ended up with a replacement 920. I haven't installed 1308 nor 1314 so I'm still running the version prior to either of those. My concern is, will I be yet again tied up with a phone performing less than it was pre-installation and have to yet again send the current phone back to Nokia and wait for the replacement device. Major frustration here because this is like my 3rd Lumia 920 replacement since I got this phone last November.
    04-23-2013 12:47 PM
  13. DennisvdG's Avatar
    I updated to 1308 about a week ago (the Netherlands) and Im having problems with my bluetooth, it just bugs out and doesn't want to connect to anything :( anyone else experiencing similar problems?
    04-26-2013 12:49 AM
  14. Crozone's Avatar
    Nokia have locked down the servers from NCS and Navifirm. If you happen to have a copy of the Cache folder, you can still get the updates that are in your cache. If you know the code however, (eg 059Q9P1 for RM-821 VAR AU CV RED) you can type this into Phoenix and it will still access the Nokia servers, pull the firmware infomation, and download the files for you. I'm currently running 059Q9P1 RM821_1232.5962.1314.0004_RETAIL_apac_australia_new_zealand_304_04_169294_prd_signed with it. Then, you can flash this with NCS in the standard fashion.
    04-30-2013 03:30 AM
  15. Letros's Avatar
    I'm having connectivity issues on AT&T 1314 in the DC area, but only within the past week, it was fine on the day of the update. Basically I'll have full LTE bars but wont actually have a data connection, the only way to get my connection back is to reset the phone, it will start up and sit at no connection for a bit and then goto 4G. I just checked my phone now and it has no connection at all in downtown DC, wait its back to 4G yet no data is being transmitted. ANNOYING
    05-07-2013 02:00 PM
  16. Andyshine77's Avatar
    The past two days haven't been great when it comes to connectivity. I had 4 bars of LTE and couldn't download anything, and speed tests at the time were showing .54Mbps down and 0 up. This may be an AT&T issue, but it's acting like it did with 1308. At this point I can't say 1314 is a complete success.
    05-14-2013 12:44 AM
  17. joeynox's Avatar
    Before 1308 my l920 & gs3 both received anywhere from 28-40 mbps at my apt in the Bronx NY . after 1314 my L920 gets 4-12mbps. And upload is always faster than download
    05-14-2013 04:28 PM
  18. albashiq's Avatar
    hello /
    it is to long to read 27 pages guys
    anyone have heating problem after this firmware update 1308 one ????

    my phone only got hot when i receviete it and when i disabled NFC thsi problem never came back
    but after this firmware update my phone start getting hot in part above main camera with minimum uses it get hot ( i am not even try to push it hard at all )
    specially when i am using internet ( sufring or using app need internet connection ) and my main internet connection via wifi

    sooo anyone has this problem too ?
    and anyone find solution for this over heating problem >?

    FYI my phone not from AT&T i broyght it unlocked soo i can use it whereever i move
    05-15-2013 02:04 PM
  19. aschettler's Avatar
    There are some issues with 1314. I had to take my 920 to the warranty center to be swapped out because it kept overheating and draining the battery. I also had problems with network connectivity where the radio would spaz out and lose all signal, pick up an EDGE signal, and take its time negotiating an HSPA+ connection. Sometimes, it wouldn't even reconnect over LTE without a reboot or resetting the radio via airplane mode. Other times, it would just kick me down to EDGE and wouldn't negotiate a better connection at all. Now, I've been back and forth with Nokia Care US via Twitter regarding the same problems on my new 920. The battery issue hasn't happened yet, but switching off NFC seems to fix the overheating problem. The jury is still out on whether it fixes the network issues, though.
    05-23-2013 12:03 AM
  20. Fitu Pham's Avatar
    So what are changes in the 1314 firmware please..?

    Sent from my Nexus 7 using Tapatalk HD
    05-27-2013 08:50 AM
  21. helsten2's Avatar
    So what are changes in the 1314 firmware please..?
    Lumia 920 "1314" firmware gets announced, fixes AT&T phones with connection problems
    05-27-2013 03:04 PM
  22. aschettler's Avatar
    Update on 1314 firmware issues: it seems that reflashing your firmware via Nokia Care Suite (ensuring you use the correct firmware for your phone) will correct connectivity issues.
    Fitu Pham likes this.
    05-27-2013 08:35 PM
  23. Fitu Pham's Avatar
    Update on 1314 firmware issues: it seems that reflashing your firmware via Nokia Care Suite (ensuring you use the correct firmware for your phone) will correct connectivity issues.
    Thanks, actually I just have 1314 for 2 days but I dont see any changes. Thanks ^^

    Sent from my Nexus 7 using Tapatalk HD
    05-27-2013 09:33 PM
  24. jrdatrackstar1223's Avatar
    Update on 1314 firmware issues: it seems that reflashing your firmware via Nokia Care Suite (ensuring you use the correct firmware for your phone) will correct connectivity issues.
    Do you mean reflashing it with the 1314 firmware, or flashing back to 1249 and then doing the OTA updates? I've just tried to reflash with the 1314 firmware from NCS, and my connection issues are now worse than before.

    I am H20Wireless, but I've been between Straight Talk, NET10, and now H20, and I noticed these connection issues after 1308....
    05-30-2013 12:43 PM
  25. aschettler's Avatar
    I was saying to flash it back to 1249 and do the OTA updates. But, it seemed that it didn't entirely do the trick. I still have problems every so often, but it appears to occur only when the phone overheats or is connected to a wired charger and WiFi.
    06-21-2013 10:09 PM
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