1. homieson89's Avatar
    How long does it take for the phone to factory reset? The Lumia 920.
    03-27-2013 10:17 PM
  2. ProfessorTripp's Avatar
    It should probably only take 10 to 15 minutes at the most, but there is a problem with the factory reset feature. I've had two 920s that got stuck on the spinning gears when I tried it. The first time I was within the return window and exchanged the phone; the second time I had to flash the phone myself to get it working again.

    If your phone gets stuck during the reset you can either contact Nokia Care and send it in or look for the stickied thread at the top of this forum that has instructions on how to un-brick a 920.
    homieson89 likes this.
    03-28-2013 01:39 AM
  3. homieson89's Avatar
    03-28-2013 01:40 AM
  4. andrewkeith5's Avatar
    No need to send it in if it gets stuck.

    Just leave it for half an hour or so, and do a soft reset by holding the Power and Volume Down buttons simultaneously for around 10 seconds (if that doesn't work try volume up instead ;) )

    It'll go back to the spinning gears but should be less than 10 mins then back to normal.

    The phone isn't actually bricked when it's in that state. It's a waste of time sending it back and re-flashing will void the warranty.
    homieson89 likes this.
    03-28-2013 09:53 AM
  5. homieson89's Avatar
    Will try this as soon as I can. Thank you
    03-28-2013 12:11 PM
  6. homieson89's Avatar
    This didmt work :(
    03-28-2013 04:34 PM
  7. lsmachado's Avatar
    If you have a SIM card, try removing it. Worked for me after several minutes.
    03-28-2013 04:43 PM

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