1. Niren Tuladhar's Avatar
    Hi guys,

    So I was just playing with my phone and my screen suddenly froze up (the app was still running in the background) but the capacitive buttons and the screen were unresponsive. Hardware buttons worked though. I have already done soft-resets a few times but it's still not working. I can launch the camera button by long-pressing the camera button and even take a picture and the volume rocker works however the screen and the capacitive buttons are completely unresponsive.

    Any idea on how to fix it? Or, should I take it to Nokia Care?
    04-09-2013 10:37 AM
  2. rockstarzzz's Avatar
    If it wasn't water damaged - send it to Nokia Care. It is totally hardware related if soft resets didn't bring it back to life.
    04-09-2013 10:59 AM
  3. Niren Tuladhar's Avatar
    Okay. I'll go over tomorrow. Thanks for the reply.
    04-09-2013 11:56 AM

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