1. kampoenk's Avatar
    Hi all,

    I'm using lumia 920 and want to backup my sms. But unfortunately I can't slide the button on (as picture attach). It always back to left (off). What should I do?
    Attached Thumbnails sms-backup.jpg  
    04-10-2013 10:12 PM
  2. phonohead's Avatar
    What an odd problem, Can you set 'photos' and 'app list+settings' to backup, then?
    04-10-2013 10:51 PM
  3. hamzie11's Avatar
    What ROM are you running? did you flash it yourself on navifirm
    have you tried a hard reset
    04-11-2013 12:07 AM
  4. kampoenk's Avatar
    What an odd problem, Can you set 'photos' and 'app list+settings' to backup, then?
    What ROM are you running? did you flash it yourself on navifirm
    have you tried a hard reset
    @phonohead : Yes, I can set them to backup, eventhough I never check whether it back up or not.
    @hamzie11 : Its original ROM. As long as I remember I only got 1 OTA update. detail on picture

    wp8.jpg
    04-12-2013 03:44 AM
  5. hamzie11's Avatar
    the only thing i can think of then is to hard reset, or flash a newer rom from navifirm
    04-12-2013 04:49 AM
  6. kampoenk's Avatar
    I'm thinking about getting hard reset also, but wouldn't it make all my data gone (sms that haven't been back up?). But if there's no other way, than I have to let my sms gone.
    04-13-2013 06:28 AM
  7. hamzie11's Avatar
    yeah.. most likely your sms will be lost as it isnt backed up
    but.. go for it anyways.. at least if it works.. future sms will be backed up
    04-13-2013 07:45 AM
  8. nikhilr51's Avatar
    might be a silly question, but you have added a Microsoft account to your phone yeah?
    Also give a soft reset a shot (power + vol down and hold till vibrate)
    04-13-2013 08:17 AM
  9. kampoenk's Avatar
    Yes, i have already added a MS account. I'll give it a try on soft reset, hope it works.
    04-13-2013 09:17 AM

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