1. bowlermonk's Avatar
    I tried connection my 920 to one of my PC's after the 1314 firmware update today and nothing happened. My PC did not recognize that anything was plugged in, new or otherwise. The phone chimes in saying it is charging, but no love on the PC side. Any ideas?
    04-16-2013 12:53 PM
  2. lsmachado's Avatar
    Are you using the cable that came with your 920?
    04-16-2013 01:13 PM
  3. bowlermonk's Avatar
    Yes, I am, though I have admittedly tried a few cables, worrying that it was my 920 cable gone bad. All failed. And I never had an issue with a different cable before.
    04-16-2013 01:24 PM
  4. ttsoldier's Avatar
    Have you tried different usb ports? Are you plugged in directly into the computer rather than an extension/usb hub?

    Have you tried soft resetting the phone?
    04-16-2013 02:07 PM
  5. lsmachado's Avatar
    Have you tried navigating your computer to windowsphone.com and then plugging in the phone?
    04-16-2013 02:14 PM
  6. bowlermonk's Avatar
    Yes to different ports, yes to directly into computer, negative on soft reset. Will try tomorrow.

    Also, no, I have not tried plugging in when navigating to windowsphone.com. I will also try that tomorrow.
    04-16-2013 02:32 PM
  7. bowlermonk's Avatar
    Mui thanks, ttsoldier. Soft reset did it.
    04-17-2013 06:52 AM

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