1. slysy's Avatar
    I have a 920 that I want to exchange. Did a factory reset before packaging it up to sent back and it's stuck on spinning gears. I'm not worried about getting it working again because I want to exchange it anyway. My question - Is my personal data likely to have been deleted? Am a little worried about sending it back if the data could still be on the device...
    04-25-2013 03:34 AM
  2. JammyGitz's Avatar
    The data won't be on there because they will need to flash it to get it working
    04-25-2013 04:09 AM
  3. slysy's Avatar
    Managed to bring it back to life and can now confirm that all data is gone :) I used the info in this thread to fix it:

    http://discussions.nokia.com/t5/Noki.../td-p/1752808/
    ktl88 and pmhgeneral like this.
    04-26-2013 04:03 AM
  4. pmhgeneral's Avatar
    Managed to bring it back to life and can now confirm that all data is gone :) I used the info in this thread to fix it:

    http://discussions.nokia.com/t5/Noki.../td-p/1752808/
    Thanks for posting this help, I'm sure it will help many users!
    04-26-2013 04:58 AM
  5. Olive Township Vfd's Avatar
    I have tried to reset the phone to factory but it just keeps spinning gears. It has done this for 3 hours now. I tried the down vol camera and power still no luck please hep!!!
    07-01-2013 09:19 PM
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