No audio playing through headphone jack?

[J4rrod]

My friend's 920 just started refusing to play any sound through the headphone jack. Tried auxiliary cords and 5 different headphones. Three soft resets. Installed latest updates.

Anything else besides a hard reset that might help?

Thanks.

 

[Lundon44]

My friend's 920 just started refusing to play any sound through the headphone jack. Tried auxiliary cords and 5 different headphones. Three soft resets. Installed latest updates.

Anything else besides a hard reset that might help?

Thanks.

Assuming the headset is plugged fully into the jack I'd consider a swap. Otherwise last resort is a hard reset though I'd be surprised if that fixed it.