1. haggi68's Avatar
    Hi
    When I connect my Nokia 920 to my PC, running Windows 7, and then launch Zune or the Windows Phone app, it does not detect my phone. In 'Devices & Printers' however, the phone is showing as connected.

    Would appreciate any info on how to resolve. I have applied the 7.8 update to the phone as well.
    Thanks
    Ross
    05-23-2013 03:17 PM
  2. mase123987's Avatar
    You would not have the 7.8 update because that is for older wp7 phones. Do you have the 920 or 900?
    05-23-2013 03:46 PM
  3. haggi68's Avatar
    Okay, I downloaded an update this morning.

    I have the 920
    05-23-2013 11:17 PM
  4. Laura Knotek's Avatar
    What version of Windows are you running?

    The Windows Phone desktop app is for Windows 7 or Windows 8. Windows Phone app for desktop (Preview 3) | Windows Phone 8 | Windows Phone How-to | Windows Phone (United States)

    You can only use Windows Explorer to drag/drop files if you're running XP or Vista.
    05-23-2013 11:22 PM
  5. haggi68's Avatar
    Windows 7 64 bit
    05-24-2013 02:06 AM

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