1. VinceGio's Avatar
    Hi!

    So, I've had a bad road with my Lumia 920.. Not as bad as mrdeezus..
    I had to claim a new phone from my carrier (Tele2 - Sweden), and now I have one problem..

    After 3 months of supervision on my cellphone, I can't bare it anymore. The issue i here that my cellphone restarts constantly when in idle mode (Yes, it's a common bug).
    I did make an attempt to Contact the NOKIA support, but they closed the legit support places (Live chat and cellphone).

    Now, I want to ask. Do you think a HARD reset will fix it?
    I've done several factory resets and refurbishes over NCS.
    My version is, as everyone has, 1232.5957.1308.0017 - And then I have an RM-821_eu_sweden_235 version.

    I want to have some feedback from you guys before I do something really risky.
    Last edited by vinxent10; 06-09-2013 at 05:25 AM.
    06-07-2013 01:26 PM
  2. Connie Litrenta's Avatar
    Well, I'd say it's probably like a computer. That kind of problem can be either hardware or software related. If it's software, then then a hard reset might fix it but if it's hardware, then no. I would try that first though and if that doesn't work, I'd definitely try and get it replaced. It should be covered under the Manufacturers warranty.
    06-07-2013 01:45 PM
  3. theefman's Avatar
    Doubt it, I have the same problem with a Rogers 920. Did a hard reset when I got it then later flashed the latest rom to it, made no difference, reboots when it pleases.
    06-07-2013 01:48 PM
  4. VinceGio's Avatar
    Alright.. I will wait until the new update comes for L920, and if it does restart.. I will demand a new cellphone.
    06-08-2013 07:50 AM
  5. helsten2's Avatar
    I am also on firmware 1308 (random reboots on all versions before that), and if I try to run on 4G I will have a reboot within an hour or so. But on 3G - ... no problem. So something is wrong - for sure, but as long as there is no 4G where I live ... who cares ...
    06-08-2013 04:20 PM

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