1. DrewT3's Avatar
    My friend emailed me 15 photos as attachments. The first six could be downloaded and displayed, but the rest just come up as a black screen. If I try to save one of the black ones it says "we're having trouble saving your picture. Try again".

    I power cycled the phone, marked the message as unread, but it seems stuck. All the images were from the same camera and they all open fine on webmail and android.
    It seems like the phone failed to download them, and now has corrupt data stuck in the cache.

    Is there any way to get the phone to re-download them? This would be very aggravating if I was on vacation, etc and away from my computer.
    06-13-2013 08:53 AM
  2. BIGPADDY's Avatar
    If you click on the attachment it should try to redownload, if it stills happen it good be that the images haven't fully uploaded when they were attach.
    07-23-2013 02:11 PM

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