I'm hoping I can get a bit of advice from the 920 users on here. I got a replacement 920 last week after my original one had a very poor battery that didn't even last a morning!
However I think that my replacement is a bit of a duff one too When on a call, if I move I can hear a slight knocking in the earpiece, and if I gently shake the phone I can definitely hear something loose. When the phone rings the vibration does make quite a noise, nothing like my original phone.
You can also hear the problem when recording video and I move the phone. I've attached a link to a short video which shows the problem, and how loud it is when picked up by the mic on the phone [video]http://sdrv.ms/146U4XP[/video].
Everything else on the phone is perfect, battery life is fine, no creaks in the body of the phone etc, so I'm reluctant to swap it again, but I'm not sure I can live with this, especially if it gets worse.
I tried my local store who don't have stock of the phone any more and aren't willing to get me a replacement, only a refund. I can get a replacement if I phone Orange customer services here in the UK, but I'm pretty sure it will be a refurb rather than a brand new boxed phone, and considering I only bought the original 3 weeks ago this doesn't seem fair. I love the phone and really don't want to go back to my iPhone, WP8 is such a nice fluid OS going back to IOS would be a nightmare.
What do people on here think? Take the refund and hope I can find another 920 at a decent price, or go with the refurb and hope it's not one that's an unwanted returned device? Or do I stick with this device and hope it doesn't get worse or cause any problems? :unhappy:
However I think that my replacement is a bit of a duff one too When on a call, if I move I can hear a slight knocking in the earpiece, and if I gently shake the phone I can definitely hear something loose. When the phone rings the vibration does make quite a noise, nothing like my original phone.
You can also hear the problem when recording video and I move the phone. I've attached a link to a short video which shows the problem, and how loud it is when picked up by the mic on the phone [video]http://sdrv.ms/146U4XP[/video].
Everything else on the phone is perfect, battery life is fine, no creaks in the body of the phone etc, so I'm reluctant to swap it again, but I'm not sure I can live with this, especially if it gets worse.
I tried my local store who don't have stock of the phone any more and aren't willing to get me a replacement, only a refund. I can get a replacement if I phone Orange customer services here in the UK, but I'm pretty sure it will be a refurb rather than a brand new boxed phone, and considering I only bought the original 3 weeks ago this doesn't seem fair. I love the phone and really don't want to go back to my iPhone, WP8 is such a nice fluid OS going back to IOS would be a nightmare.
What do people on here think? Take the refund and hope I can find another 920 at a decent price, or go with the refurb and hope it's not one that's an unwanted returned device? Or do I stick with this device and hope it doesn't get worse or cause any problems? :unhappy: