Lumia 920 stuck on gears after reset...

Xpider_MX

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Aug 4, 2012
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I tried EVERYTHING you guys mention here. And also took it to a cell phone repair store. After 5 days, my phone is still bricked. I called Nokia Care twice. They said there is no place I can take my phone to fix in Canada because I bought mine from HongKong.
My phone is under warranty. I will have to send it back to HongKong to get an exchange.
It is very disappointing that I have to go through such an hassle to get the phone fixed. Why can't Nokia have some independent stores worldwide to have international warranty like Apple. Not that I support Apple, in fact, I hate it. I just wish Nokia could do a better job when it comes to deal with customers' device problems.

I tryied the keys from customers care for 3 times, the third works.
 

JackPela

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Sep 22, 2013
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I had the same problem with my 620 and I had to remove the SIM and do the "volume down + Lock Button" trick 3 times, the 3rd time it worked like a charm - took 5 minutes only :)
 

Altaf1

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Oct 8, 2013
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I own a Lumia 620 and the same problem happened to me. Worse still I gave it to a Nokia care centre and 14 days have passed and still it is not repaired.
 

EliteMikes

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Nov 26, 2011
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Some phones simply won't recover on their own. My black 920 will reset after a full battery drain and a few of the button combos prior to draining the battery. The same steps did not work with my wife's white one. She got a replacement from AT&T, she got the better end of the deal.
 

etad putta

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Oct 1, 2013
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All phones have good and bad but this is the one thing that drives me nuts. How can you make a phone that if you do a reset you have a 50-50 chance that it will be stuck in the gears of death mode. Can any update ever fix this or is this a windows phone "feature"?
 

Anela Rasic

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Oct 24, 2013
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meni se moja nokia 920 jednostavvno zamrznula nikakav update nije radila na displayu samo pokazuje sat znači zaključan je display...?ta god napravim ne poma?e....pomozite mlim vas
 

paulxxwall

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Jan 7, 2013
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I want to do a reset but don't have a computer to download Nokia software just in case my 920 bricks .....really scared about this hard reset thing
 

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