Add Account crashes

outchillen

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Jul 12, 2013
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Ive been researching everywhere and i think i have a specific problem. I just bought a new lumia 920 yesterday and having problems adding accounts. if i go through email it kets me add an account, but if i go to settings email+accounts, i cleck add account, sometimes its just a black screen or sometimes it says loading, but it backs out/crashes back to the settings menu. The reason im trying to add a new account was for facebook, so i can have my facebook friends profile pics as my contacts pics. Any suggestions other than reseting phone, or power off/power on?
 

Laura Knotek

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Mar 31, 2012
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Does this only happen when you try to add the Facebook account, or does it happen when you try to add any new account (another email account, Twitter, LinkedIn)?
 

outchillen

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Jul 12, 2013
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It happens only when I go to settings email+accounts, sometime it says loading then goes back to the settings list, sometimes just black screen
 

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