1. gibbyhome's Avatar
    Hello,
    My Son had a Lumia 900 with the insurance with ATT and he jumped into the pool with it in his pocket last week,
    I did the insurance and for 120 they sent him a Red 920 Whoo Hoo..
    we went to the red sox game Sunday and when the sox hit a walk off home run the phone flew out of his pocket and cracked the screen. Now its usable but can I do the warranty again after 2 weeks or can I send it somewhere to get the screen replaced.
    I looked on YouTube to replace the screen and I don't think I could possibly do this
    any help I would appreciate.
    we live in the Boston area so if someone has done this I would be willing to pay to have this fixed.
    Thanks
    07-24-2013 10:55 PM
  2. Laura Knotek's Avatar
    I'm sorry to hear that the replacement 920 got a cracked screen. It appears that two claims within a 12 month period are allowed, per AT&T's insurance policy. AT&T Mobile Insurance phone service from AT&T
    07-24-2013 10:59 PM
  3. gibbyhome's Avatar
    Thanks Laura..
    Sent from my RM-820_nam_att_100 using Board Express
    07-25-2013 02:10 PM

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