1. Davey123's Avatar
    I went to make a phone call and noticed that my phone was off. I cannot make it turn back on. I have plugged it in, but no luck. How can I get my phone to turn back on?
    07-27-2013 08:51 PM
  2. Davey123's Avatar
    I googled the problem and found a solution. I had to hold down the volume down button and the power button simultaneously. That worked. However, I do not know why it randomly powered off.
    07-27-2013 09:18 PM
  3. metalchick719's Avatar
    The same thing happened to my mother's 620 earlier today, only the soft reset method didn't work! I had to pull the battery to get it working again.
    07-27-2013 11:04 PM

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