Hello Everyone. My mom got a Lumia 920 at the beginning of the year and has been loving it. The one thing that I noticed however is that all of the pictures that she has been uploading to Facebook have been coming out real blurry. It's not like only a portion of the photos have been blurry, it's the entire image.
Now, before anyone suggests anything obvious, let me tell you what I do to replicate these results. I know about tapping on the screen vs the dual stage button. It does it with both. The phone has been updated to the most recent update that was supposed to have some fixes to the camera. The lens isn't dirty and there isn't any kind of case on the phone. All of the phone settings are on DEFAULT/AUTO and I have clicked on the reset camera button a few times.
I was playing around with it yesterday at a wedding to see if I could fix it to get some nice shots of the wedding, and what I noticed was that when taking the picture, the focus seems to work fine. Then when I actually click the picture, it looks amazingly crystal clear for half a second then goes blurry and slides over into the pictures on the left.
I noticed a few other posts like this on the forums here, but there wasn't any resolution to them, or they were told to wait for the update that happened recently.
So can anyone help, or do I have to send the device back and get a new one?
Here is a picture of what I mean that the image looks blurry. This can't be normal right?
Now, before anyone suggests anything obvious, let me tell you what I do to replicate these results. I know about tapping on the screen vs the dual stage button. It does it with both. The phone has been updated to the most recent update that was supposed to have some fixes to the camera. The lens isn't dirty and there isn't any kind of case on the phone. All of the phone settings are on DEFAULT/AUTO and I have clicked on the reset camera button a few times.
I was playing around with it yesterday at a wedding to see if I could fix it to get some nice shots of the wedding, and what I noticed was that when taking the picture, the focus seems to work fine. Then when I actually click the picture, it looks amazingly crystal clear for half a second then goes blurry and slides over into the pictures on the left.
I noticed a few other posts like this on the forums here, but there wasn't any resolution to them, or they were told to wait for the update that happened recently.
So can anyone help, or do I have to send the device back and get a new one?
Here is a picture of what I mean that the image looks blurry. This can't be normal right?