1. Wikus Kruger's Avatar
    Hi guys


    I have an international Lumia 920 (Used in South Africa)
    Please assist, i tried to update my device from PC to GDR2.

    During the update process, my PC said update failed. The Device screen went Red, with Windows Logo.
    It asked me to recover aswell, but it failed. I plugged my device out, and it went dead.

    Now it is dead, it doesnt start, the PC does not pick it up?

    I saw a few different options to fix it, but now sure how to go?

    Can anyone please direct me?
    08-05-2013 01:19 PM
  2. explosive0's Avatar
    You didn't consider this before being impatient but brave to try to install this?
    08-05-2013 01:24 PM
  3. Davey123's Avatar
    Press on the volume down button and the power button simultaneously. Do it for approximately 10 seconds and your phone should come back on.
    08-05-2013 01:26 PM
  4. gsquared's Avatar
    Yikes.

    I'm no expert on such things but not sure if you will be able to fix. You can try flashing it again to see if completes. Your carrier may also be able to help. Otherwise your probable looking at a billable reload by Nokia. They may have some sympathy for ya but I wouldn't count on it.
    08-05-2013 01:30 PM
  5. Wikus Kruger's Avatar
    No go. Nothing works, im trying to restore it via the Nokia Care Suite. Lets see how it goes...
    08-05-2013 01:51 PM
  6. th0mas96's Avatar
    anything new? I'm having the same issue on an 820.. in the process it now asks me to hold volume down and power till it vibrates, but it doesn't.. I guess I'll have to send it in now
    08-05-2013 03:37 PM

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