1. dkp23's Avatar
    I have a 920 that purchased from the MS store at launch, does anybody know the standard warranty coverage if buying at the store. i am assumign im past that, but want to be sure.
    08-05-2013 07:01 PM
  2. Laura Knotek's Avatar
    http://download.fds-ncom.nokia.com/s...A-US_en-US.pdf

    You can also check your warranty status by entering your IMEI in the box on this page.
    08-05-2013 07:05 PM
  3. dkp23's Avatar
    http://download.fds-ncom.nokia.com/s...A-US_en-US.pdf

    You can also check your warranty status by entering your IMEI in the box on this page.
    that is OEM warranty, interested in finding out if i can walk in store and swap out my phone since it is having issues. Just wondering how many days is it covered.
    08-05-2013 07:07 PM
  4. Laura Knotek's Avatar
    that is OEM warranty, interested in finding out if i can walk in store and swap out my phone since it is having issues. Just wondering how many days is it covered.
    Mobile phones (including service plans and accessories)

    Mobile phones, service plans and phone accessories purchased at Top Smartphones With Windows Phone 8 | Microsoft Mobile Phones are sold by Simplexity, LLC and are subject to Simplexity's return policy. To initiate a return or to contact customer service about a mobile phone-related purchase, please call 1-888-843-2485.

    Microsoft Store - Returns / Refunds
    08-05-2013 07:11 PM
  5. foxbat121's Avatar
    I have a 920 that purchased from the MS store at launch, does anybody know the standard warranty coverage if buying at the store. i am assumign im past that, but want to be sure.
    If the ones you bought is carrier branded, e.g. AT&T Lumia 920, you get carrier specific warranty which is typically 1-year for US carriers. In that case, you will need to deal with carrier's warranty service if it has passed 30-day (or 14-day depends on carriers) period.
    08-05-2013 07:12 PM

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