01-22-2014 04:31 AM
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  1. kostas023's Avatar
    Hi, i can confirm this too. I have a Lumia 920 with Amber update and the image before the processing it looks better than the final photo.

    Here some samples from me:

    wp_ss_20130919_0008.jpg wp_ss_20130919_0009.jpg

    wp_ss_20130919_0018.jpg wp_ss_20130919_0019.jpg

    And here is a crop of the last:

    wp_ss_20130919_0018.png wp_ss_20130919_0019.png

    Well i think that the photo before the processing looks better in the eye with better colors and more sharpness but when you zoom you can see that there is a lot of noise that is cleared after the processing.
    What do you think?
    09-19-2013 05:25 AM
  2. Zamir Yusof's Avatar
    Well i think that the photo before the processing looks better in the eye with better colors and more sharpness but when you zoom you can see that there is a lot of noise that is cleared after the processing.
    What do you think?
    The problem is fine details are treated as noise thus we lose the sharpness. I can apply auto fix for the green hue but no way of sharpen them back and not to mention the colors are muted too =..=

    1. Original (the body is deep black)
    wp_ss_20130919_0001.jpg

    2. Processed (dark grey)
    wp_ss_20130919_0002.jpg

    3. Auto fix applied (demn... =..=)
    wp_ss_20130919_0003.jpg
    09-19-2013 06:16 AM
  3. dznk's Avatar
    I got the Amber update last night OTA. Here are a couple of quick pics I did to test the Pro Cam.


    1.jpg

    2.jpg

    3.jpg

    4.jpg
    09-20-2013 11:33 AM
  4. davym123's Avatar
    I'm having the same problem with the Amber update. The pictures that I take receive a yellowish effect after 1 second when viewed.
    Any work around? I'm leaving on a vacation in 40 days, and would like to take pictures w/o the yellow effect.
    And had anyone found an official reply from Nokia?
    "Davy"
    09-22-2013 06:09 PM
  5. Zamir Yusof's Avatar
    I'm having the same problem with the Amber update. The pictures that I take receive a yellowish effect after 1 second when viewed.
    Any work around? I'm leaving on a vacation in 40 days, and would like to take pictures w/o the yellow effect.
    And had anyone found an official reply from Nokia?
    "Davy"
    If you are on vacation, I believe most of your photo shoot will be outside in sunny day so there's not much issue and the photo still be really good and most of the time you can apply auto-fix to correct the colour balance. For night shot, you may encounter white balance issue where yellow ambience light turned white. This can be fixed by setting the white balance to cloudy or daylight. Other than that, it depends on your photography skill
    *most of the problems happen in room condition with artificial light. some workarounds are playing with white balance and use lower ISO or rely on natural light ( I did most of my plastic model photo shoot by relying on sunlight that passes through my room's window)

    As far as I know, Juha Alakarhu from Nokia is aware on this post processing effect but still no confirmation or official statement regarding the fix.
    09-22-2013 07:03 PM
  6. Jump Jet's Avatar
    If you are on vacation, I believe most of your photo shoot will be outside in sunny day so there's not much issue and the photo still be really good and most of the time you can apply auto-fix to correct the colour balance. For night shot, you may encounter white balance issue where yellow ambience light turned white. This can be fixed by setting the white balance to cloudy or daylight. Other than that, it depends on your photography skill
    *most of the problems happen in room condition with artificial light. some workarounds are playing with white balance and use lower ISO or rely on natural light ( I did most of my plastic model photo shoot by relying on sunlight that passes through my room's window)

    As far as I know, Juha Alakarhu from Nokia is aware on this post processing effect but still no confirmation or official statement regarding the fix.
    whatever cloudy,daylight ,fluorescent or what , its have same problem and not photography skill , its is a bug
    09-23-2013 01:32 AM
  7. Zamir Yusof's Avatar
    whatever cloudy,daylight ,fluorescent or what , its have same problem and not photography skill , its is a bug
    I prefer to call it un-wanted processing than bug because in some situations the photo turns out great while in other conditions it may turn less-desirable. Since the problem won't be gone right away, it's better to have some knowledge or tips on photography so you still can achieve good enough result until they fix the algorithm.
    09-23-2013 02:25 AM
  8. Ariel Mustaine's Avatar
    I have the same problem here... I live in Argentina and I updated my lumia 920 with the euro rom.
    However, reducing the ISO to 100 will also reduce the postprocessing crap.
    09-23-2013 12:08 PM
  9. koke bobe's Avatar
    I have the same problem both cameras >>plese fix it
    n70shan likes this.
    09-23-2013 12:25 PM
  10. devilockz's Avatar
    still no solution for this? sad.. :(
    09-23-2013 01:57 PM
  11. paulomalley's Avatar
    An update came out in Australia for unbranded devices a couple of weeks ago. The only real changes in it were for the Camera and I noticed the Post Processing was reduced in severity a LOT... I'd post samples but I now have the 1020 and am eagerly awaiting the update for it... If you have a 925 I highly recommend flashing it with the latest updates...
    09-24-2013 12:58 AM
  12. Zamir Yusof's Avatar
    An update came out in Australia for unbranded devices a couple of weeks ago. The only real changes in it were for the Camera and I noticed the Post Processing was reduced in severity a LOT... I'd post samples but I now have the 1020 and am eagerly awaiting the update for it... If you have a 925 I highly recommend flashing it with the latest updates...
    That sounds cool, but what devices actually receive the updates.. is it only for Pureview or all Lumia phones?
    09-24-2013 01:15 AM
  13. MrWhiteman's Avatar
    It's a shame it's happening all over the world, but could be advantageous as Nokia might notice it and make a fix
    09-24-2013 05:10 AM
  14. trmnrs's Avatar
    I have the same problem as well, what I've been doing to slightly alleviate the issue is setting my white balance to either Fluorescent or Incandescent to make the photo more blue before processing, then the buggy post-processing will kind of balance it out. You unfortunately can't set defaults in Pro Cam but I rarely use it unless I need to adjust shutter speed when I don't want to use flash. Give it a try and see if it helps?
    09-25-2013 08:39 AM
  15. Angry Pixel's Avatar
    Considering how sincere nokia have been with respect to their constant updates and developing quality apps exclusive to nokia, there is a very good chance that they will sort it out soon. Maybe they've fixed it in GDR3 so they are just waiting and testing that out instead of releasing a update in between. Though its surprising how this error was not tested in Q&A when there was so much focus on ProCam app before Amber release.
    09-25-2013 09:47 AM
  16. Elton Jothi's Avatar
    Not only the yellow tone, but too much grainy pics...Am thinking to rollback to portico update... Anyone else with me??
    09-25-2013 04:28 PM
  17. straightaways's Avatar
    Not only the yellow tone, but too much grainy pics...Am thinking to rollback to portico update... Anyone else with me??
    Nope.
    09-26-2013 12:09 AM
  18. Sennheiser's Avatar
    Even the only selling point in Lumia phones just got ****ed up, is Nokia forcing their customers to jump ship?
    09-26-2013 01:19 AM
  19. wilsey's Avatar
    Not only the yellow tone, but too much grainy pics...Am thinking to rollback to portico update... Anyone else with me??
    Nope. I wouldn't as I still can use the default cam to take picture without the post-processing effect. And in Amber, the picture is way sharper.
    09-26-2013 08:14 AM
  20. wilsey's Avatar
    I prefer to call it un-wanted processing than bug because in some situations the photo turns out great while in other conditions it may turn less-desirable. Since the problem won't be gone right away, it's better to have some knowledge or tips on photography so you still can achieve good enough result until they fix the algorithm.
    I was trying the Pro Cam few days ago at night and during a few shots, I realized the Post-processing did some pretty amazing job. It was a low light and lots of grainy pixels. Then I tried to few the Post-processing effect, and amazingly, the grainy pixels due to the low light disappeared and the image appeared to be very clean. Too bad, I accidentally deleted those pictures I guess at those situation, the Post-Processing comes in handy.
    09-26-2013 08:17 AM
  21. mariusmuntean's Avatar
    After loosing my nervs with this bug I have found a photo app that is not affected. Pictures remain crisp and look better than ever. Oneshot is the app. Try and post you opinions here
    09-26-2013 12:08 PM
  22. TruPlaya187's Avatar
    After loosing my nervs with this bug I have found a photo app that is not affected. Pictures remain crisp and look better than ever. Oneshot is the app. Try and post you opinions here
    Sometimes I like using OneShot but I notice that when you crop the pic it looses the quality...a lot!!!
    09-26-2013 03:25 PM
  23. flame l's Avatar
    Nokia care called back and I explained this issue.They said''they have not been receiving any reports on this issue".If you guys can call Nokia care (866-665-4298) so that we can get their attention on this issue.
    10-01-2013 01:56 PM
  24. MrWhiteman's Avatar
    After loosing my nervs with this bug I have found a photo app that is not affected. Pictures remain crisp and look better than ever. Oneshot is the app. Try and post you opinions here
    I think you might be right. I am liking OneShot.

    EDIT: After a bit of experimentation, I believe the tint is still there. See below. Look at the white labelling.


    Last edited by MrWhiteman; 10-02-2013 at 03:10 PM.
    10-02-2013 11:24 AM
  25. MrWhiteman's Avatar
    Nokia care called back and I explained this issue.They said''they have not been receiving any reports on this issue".If you guys can call Nokia care (866-665-4298) so that we can get their attention on this issue.
    I reported it, they're a bunch of morons
    10-02-2013 11:25 AM
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