1. Jonathon West's Avatar
    My lumia will not get past the boot screen it keeps showing the Rogers logo, then the Nokia screen, Soft reset is not helping, what do I do?

    I just switched the backplate on it too a week ago, so I guess it's out of Warranty...

    Please help.
    08-18-2013 10:15 PM
  2. troylytle's Avatar
    Keep soft resetting and holding the power and volume down. See if it does the same thing.
    08-18-2013 10:38 PM
  3. Jonathon West's Avatar
    I did, it didn't work, even unplugged the battery, same thing, I can't get it to hardreset either because it's stuck resetting.
    08-18-2013 10:48 PM
  4. troylytle's Avatar
    I meant see if holding soft reset combo changes anything. If it does the exact same thing you may have your volume down button stuck or broken. Very likely that you did that when you changed cased.
    08-19-2013 12:33 AM

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