10-19-2013 11:19 AM
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  1. nohra's Avatar
    I don't think they forgot about us... they're still sending me bills.
    08-22-2013 04:58 PM
  2. iamtim's Avatar
    Oh, for eff's sake. The forum software changed my "LOL! :D" to "lol! :d".
    08-22-2013 05:00 PM
  3. Bob Shiska's Avatar
    oh sweet so the 8x has it ,the 520 has it and the 1020 has it.so what is the problem with releasing's the update if it can work on the 8x, 520,1020 then it can work on the 920 or Nokia would not have published it no questions about it makes no sense what's so different and special about the 920 vs all the other device like the 1020..oh I know its the fm tuner there having a problem picking up npr now I get it ......so silly
    The 920 doesn't have the same hardware as the 8X, 520, and 1020. You don't know that it works. The camera is definitely different, different flash. Different screen. Who knows what else, might have different accelerometers, power circuits, etc. Thus the need to test, which ATT is doing now. Hopefully when I get the update my phone doesn't get messed like a decent number of the 8Xs did.
    08-22-2013 05:16 PM
  4. Pepe D Vegas's Avatar
    I swear you have to work for AT&T. I understand they still within their time frame to deliver the update. What bothers me and most of the people commenting on the thread is that they are the Premier Carrier, they have Nokia's backup but they are failing to deliver a major update in comparison to other carriers. Is not about what phone anyone has. Is about delivering an update that AT& T in the past have been the first doing so once again because they are THE PREMIER CARRIER . Is not about the time frame they have is about being the official carrier and not delivering the update to your clients that month after month are paying their bill and expect the same features others in other carriers are already enyoying. Do you understand that or you want me to write in Spanish for you and maybe you can get it. Cause since the beginning of the thread I understand the September time frame.

    Thank you Alex I came into this topic late and don't have to waste my time responding you covered it san!
    08-22-2013 05:42 PM
  5. dalydose's Avatar
    The 920 doesn't have the same hardware as the 8X, 520, and 1020. You don't know that it works. The camera is definitely different, different flash. Different screen. Who knows what else, might have different accelerometers, power circuits, etc. Thus the need to test, which ATT is doing now. Hopefully when I get the update my phone doesn't get messed like a decent number of the 8Xs did.
    It works on the 920 in Canada and Australia. The 92X variants work on Verizon and TMobile. I personally think they are making sure to strip out Data Sense. Other than that, I'm not sure what they need to test that hasn't been tested by the other networks.

    Being a Zune Pass subscriber and knowing that the DRM fix is sitting on a server is so frustrating. If AT&T communicated with us...at all, it would be so much better. I'm wondering if it would just be worth it to manually flash the ROM
    AlexRodriguezNY likes this.
    08-22-2013 05:49 PM
  6. iamtim's Avatar
    It works on the 920 in Canada and Australia.
    Do all the 920s share the same radio?
    08-22-2013 05:55 PM
  7. thekonger's Avatar
    You Americans really think your the only one in the world eh ?
    Of course we don't think that! We know they are other places in the world where our housekeepers and laundry workers come from!

    just kidding, had to throw that in... Now let the backlash of insults aimed at me begin!
    08-22-2013 06:00 PM
  8. AlexRodriguezNY's Avatar
    It works on the 920 in Canada and Australia. The 92X variants work on Verizon and TMobile. I personally think they are making sure to strip out Data Sense. Other than that, I'm not sure what they need to test that hasn't been tested by the other networks.

    Being a Zune Pass subscriber and knowing that the DRM fix is sitting on a server is so frustrating. If AT&T communicated with us...at all, it would be so much better. I'm wondering if it would just be worth it to manually flash the ROM
    I flashed my phone (920) with the Euro Dev Rom. So far no issues and I have all features including Data Sense and FM Radio. If you know a little about computers you will be fine. There is a thread that explains how to do it in 13 steps and it's well explained and detailed
    08-22-2013 06:25 PM
  9. POCKETABLEtech's Avatar
    Putting aside ATT's slow release of GDR2; I can't but help to reflect back to a comment that was made by a Forbes writer during the Q&A section @ the Lumia 1020 conference, which was very on point if you ask me..

    Last edited by POCKETABLEtech; 08-22-2013 at 08:03 PM. Reason: edited link
    08-22-2013 08:02 PM
  10. AlexRodriguezNY's Avatar
    Putting aside ATT's slow release of GDR2; I can't but help to reflect back to a comment that was made by a Forbes writer during the Q&A section @ the Lumia 1020 conference, which was very on point if you ask me..

    I refer to that back on the thread in one of my comments. He cover and saved AT&T's back, but the reporter was asking nothing but the truth.
    Last edited by AlexRodriguezNY; 08-22-2013 at 11:27 PM.
    08-22-2013 08:29 PM
  11. Noahma's Avatar
    Wonder if anyone has sent Elop and email regarding there "premium" partner and the lack of communication on their end? I know he answers all of his emails.
    08-22-2013 09:50 PM
  12. dalydose's Avatar
    Do all the 920s share the same radio?
    Nope, the global has more bands to worry about. AT&T has three that are also part of the global version.

    So your theory is that AT&T has a network that is so complex that the tri-band radio requires extra testing time?
    08-23-2013 02:37 AM
  13. montsa007's Avatar
    Where are the updates?
    No wonder I never recommend carrier locked phones, they need the raw update file to bloat it with their softwares before releasing it to the public.
    This can take a little while, which in the carrier's books is a few good months.
    08-23-2013 06:49 AM
  14. iamtim's Avatar
    So your theory is that AT&T has a network that is so complex that the tri-band radio requires extra testing time?
    I don't have a theory, just asking a question. :)
    08-23-2013 09:26 AM
  15. inteller's Avatar

    If you really want to expedite the update, contact AT&T's Office of the President, they're the executive customer care advocates, they can get you the answers you're looking for. I've already emailed them today, waiting for them to respond.
    Pft whatever. Those people could give a flying *************************************** about you and me. A long time ago I naively tried that route, when ATT wouldn't release the patch for the hiding keyboard which made a material flaw of WP7 phones. They were completely unresponsive and unhelpful and kept trying to put the blame back on ME! Like I was at fault for the keyboard not working.

    If you get a response they will bury you in bureaucratic back and forth asking you things that have no bearing on the issue. Things like "do you have an account with us?" No? "well then we won't help you"


    If you buy an ATT phone in US, which is usually the only place to get the model due to their exclusivity agreements, and then you do something "outrageous" like use service other than ATT, you are as good as dead to them....which is just a step below "almost dead" which is where they want all of their contract lemmings to be. "Just shut up and give us your money and do as we say" is pretty much the philosophy of the president and all his minions.
    08-23-2013 09:35 AM
  16. Jazmac's Avatar
    No wonder I never recommend carrier locked phones, they need the raw update file to bloat it with their softwares before releasing it to the public.
    This can take a little while, which in the carrier's books is a few good months.
    Agreed.
    08-23-2013 09:43 AM
  17. Bob Shiska's Avatar
    Nope, the global has more bands to worry about. AT&T has three that are also part of the global version.

    So your theory is that AT&T has a network that is so complex that the tri-band radio requires extra testing time?
    ATT has the network that gave 1308 problems while the rest of the world was fine.

    Who knows what part of ATT's systems, Portico, the 920, and the 1308 firmware caused it, but something was different about ATT last time. Probably has led to ATT to do more extensive testing this time around, not because they necessarily will have issues, just because they have more negative experience in the past than everyone else.

    At the end of the day, yes, the 920 on ATT is different than other WP8 devices on ATT and the 920 on other networks. All combinations are different. Stop whining about a week.
    08-23-2013 09:58 AM
  18. Bob Shiska's Avatar
    Pft whatever. Those people could give a flying *************************************** about you and me. A long time ago I naively tried that route, when ATT wouldn't release the patch for the hiding keyboard which made a material flaw of WP7 phones. They were completely unresponsive and unhelpful and kept trying to put the blame back on ME! Like I was at fault for the keyboard not working.

    If you get a response they will bury you in bureaucratic back and forth asking you things that have no bearing on the issue. Things like "do you have an account with us?" No? "well then we won't help you"


    If you buy an ATT phone in US, which is usually the only place to get the model due to their exclusivity agreements, and then you do something "outrageous" like use service other than ATT, you are as good as dead to them....which is just a step below "almost dead" which is where they want all of their contract lemmings to be. "Just shut up and give us your money and do as we say" is pretty much the philosophy of the president and all his minions.
    Ummm, maybe when you have a software problem with your phone, you should go to the people that write the software? Do you Best Buy to distribute service packs for Windows?
    08-23-2013 10:03 AM
  19. uselessrobot's Avatar
    But it's not premature. They released the 925/1030 within weeks of their announcements. Those phones were developed with GDR2, everything else needs to have firmware updated to peacefully coexist. Furthermore, Nokia and carriers have finite resources, and would clearly focus on getting new handsets out over delivering minor tweaks to existing devices. It just makes sense that GDR2 on the 920 would come after the 925 and 1020.

    It's less than a month from the 1020 release. Only a week since VZW released on the 928. Not the end of the world.
    You're right about the 1020, the official announcement did come shortly before actual release. I'll take your word on the 928.

    The 920 was announced something like 6 months before it hit the market. I remember hearing about it at some point in the summer which is why I decided to wait. Now, it could be that Nokia has learned from their experience, which would be a good thing.

    But it's also true that GDR2 and it's features were announced months ago. We're already talking about GDR3 and who knows when it's coming. So maybe this is more of a Microsoft issue, than Nokia's. That said, I think my other points stand.
    08-23-2013 10:10 AM
  20. dalydose's Avatar
    ATT has the network that gave 1308 problems while the rest of the world was fine.

    Who knows what part of ATT's systems, Portico, the 920, and the 1308 firmware caused it, but something was different about ATT last time. Probably has led to ATT to do more extensive testing this time around, not because they necessarily will have issues, just because they have more negative experience in the past than everyone else.

    At the end of the day, yes, the 920 on ATT is different than other WP8 devices on ATT and the 920 on other networks. All combinations are different. Stop whining about a week.
    Throwing around insults about people "whining", doesn't make you right even though I'm sue it makes you feel superior. Since you're so set on being precise, let's just agree that the "week" you reference is incorrect.

    I've been through AT&T being silent about updates before and it left with a crippled phone. I had the vanishing keyboard bug that Microsoft patched and AT&T never released...ever. That was on my first Windows Phone, the Samsung Focus. Their reasoning to me was that they don't like releasing small updates. Trust me when I tell you that I didn't whine that day, I had a full on tantrum.

    No, I have very trust that AT&T is doing the right thing in the right way, but hey, feel free to defend them at all costs. I don't have time to look it up, but I thought I've seen mentioned that the 1020 has the same radio as the 920. That's probably from just another whiner though.
    08-23-2013 11:40 AM
  21. russshoe's Avatar
    She just called me back It will be released the end of September
    08-23-2013 02:19 PM
  22. Moiz Mian's Avatar
    She just called me back It will be released the end of September
    Damn it...this is all your fault Tim...ATT probably heard that you want the update at the end of september so now they're gonna wait and give it to us last haha :P

    (kidding of course)
    08-23-2013 02:49 PM
  23. iamtim's Avatar
    Damn it...this is all your fault Tim...
    Me? LOL.

    Let's test this: AT&T said that they were giving free Lumia 1020s to everyone on Windows Phone Central by the end of August. So... let me know when those 1020s start rolling in! :D
    08-23-2013 02:53 PM
  24. Bob Shiska's Avatar
    Throwing around insults about people "whining", doesn't make you right even though I'm sue it makes you feel superior. Since you're so set on being precise, let's just agree that the "week" you reference is incorrect.

    I've been through AT&T being silent about updates before and it left with a crippled phone. I had the vanishing keyboard bug that Microsoft patched and AT&T never released...ever. That was on my first Windows Phone, the Samsung Focus. Their reasoning to me was that they don't like releasing small updates. Trust me when I tell you that I didn't whine that day, I had a full on tantrum.

    No, I have very trust that AT&T is doing the right thing in the right way, but hey, feel free to defend them at all costs. I don't have time to look it up, but I thought I've seen mentioned that the 1020 has the same radio as the 920. That's probably from just another whiner though.
    ATT 8X: 8/15. VZW 928: 8/15. T-Mo 521 and 810: 8/15 920 for the rest of the world: 8/15 (for some.) Sorry, 8 days instead of a week. Although when I referenced it yesterday, it was a week. Whatever.

    The 8X has the same radio as the 920, too. It's called the Snapdragon S4 MSM8690. But the 8X didn't have the issues the 920 had after Portico on ATT. It's not just the radio, it's going to be a different firmware than the 1020. It has to drive a different camera, a different flash system, etc. Just because the 1020's firmware works on ATT's system with ATT's software does not mean the 920's will.

    Your complaints don't hold water in this case. If they updated the 8X, they'll update the much more popular 920. If 11 days (assuming rumored 8/26 release holds,) on a fairly minor update of a phone OS is a major issue for you, you might want to review your priorities.
    08-23-2013 03:08 PM
  25. Bob Shiska's Avatar
    If Microsoft ceded update control to Best Buy to distribute the service packs then yes, logically one would since they are the ones holding the keys. But see how absurd that sounds? No one would ever imagine giving control of something so basic and critical as an operating system update to a retailer who is only concerned about their sale, not how it performs.

    Why should this make sense for the phone OS?
    Huh? ATT doesn't distribute updates to unlocked phones. He was complaining about ATT not supporting him when his phone is on a different carrier's network.
    08-23-2013 03:10 PM
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