08-17-2015 09:49 AM
179 1234 ...
tools
  1. pandhersaab27's Avatar
    when i click download after punching my product code...it says verify credentials...please help
    09-07-2013 12:13 AM
  2. f88's Avatar
    Hi Pandhersaab, I ran into the same problem. Uninstall that version of Nokia Care Suite, then go here: ...:: Download official Nokia firmware without Navifirm+ ::.. - GSM-Forum and download that version of Nokia Care Suite, following the same steps to replace the .cfg file. Hope that helps
    09-07-2013 02:21 AM
  3. Paavan Shukla's Avatar
    Flashed my att lumia 920 with rogers firmware..
    but it doesnt move forward from 'checking for updates'
    what do i do now?
    09-07-2013 12:51 PM
  4. Games Goblin's Avatar
    Flashed my att lumia 920 with rogers firmware..
    but it doesnt move forward from 'checking for updates'
    what do i do now?
    Try the following:

    1. Make sure you are in a place where you have a good wi-fi connection with strong range
    2. Set the date and time correctly on the phone
    3. Make sure wifi is not cutting out when phone is checking for update by preventing the screen from timing out by touching on the screen every few minutes while the update check is happening
    09-08-2013 09:20 AM
  5. goldenpipes's Avatar
    So I just ordered 2 920's from at&t...

    If i flash the rogers rom will it enable ICS?

    i have unlimited data grandfathered in so i wont be switching to a share plan.

    has anyone tried this?

    Thanks!
    Last edited by goldenpipes; 09-09-2013 at 08:27 PM.
    09-09-2013 08:16 PM
  6. Games Goblin's Avatar
    If i flash the rogers rom will it enable ICS?

    Thanks!
    By ICS, did you mean Internet sharing?
    09-10-2013 02:18 AM
  7. spidy_six's Avatar
    Hi,

    I have a small question here. I am trying to flash my Lumia 920 RM-821 VAR EURO 1 GB EE SL Black (basically EE phone which I have got unlocked and am using it in India). Since everyone knows that EE is still in approval stage for the Amber and GDR2 updates, I want to flash my phone to Indian version and get the updates. I followed the guide lines and while I was just checking for the download firmware option in the Nokia Care suite, I have entered the product code which you have specified (059R2B8) and got the software version - 1232.5957.1308.0001. Well I am a bit skeptical here as all the GDR2/Amber updates have software versions starting with "30xx.xxxx.xxxx". Also, my default product code shows me something similar to "30xx.xxxx.xxxx".

    I want to confirm whether the version which I am getting on the Indian product code is GDR2/Amber or not? (please find attached the screenshots of both the versions)

    Thanks:
    Anil
    amber-indian-version.jpgamber-original-version.jpg
    09-10-2013 10:16 AM
  8. spidy_six's Avatar
    Can some one please reply, I am stuck and waiting for someone's guidance before updating.

    Thanks:
    Anil
    09-10-2013 10:57 AM
  9. pankaj981's Avatar
    Can some one please reply, I am stuck and waiting for someone's guidance before updating.

    Thanks:
    Anil
    The firmware you are getting from Navifirm (1308) is Portico and not GDR2
    09-10-2013 11:03 AM
  10. spidy_six's Avatar
    The firmware you are getting from Navifirm (1308) is Portico and not GDR2
    I am using NCS, so how to proceed now?

    Also one more question, as I am already on RM-821 do I still have to download RM-820 as specified here or is there a different way, which I should follow?
    09-10-2013 11:06 AM
  11. Games Goblin's Avatar
    the download firmware option in the Nokia Care suite, I have entered the product code which you have specified (059R2B8) and got the software version - 1232.5957.1308.0001. Well I am a bit skeptical here as all the GDR2/Amber updates have software versions starting with "30xx.xxxx.xxxx". Also, my default product code shows me something similar to "30xx.xxxx.xxxx".

    I want to confirm whether the version which I am getting on the Indian product code is GDR2/Amber or not? (please find attached the screenshots of both the versions)

    Thanks:
    Anil
    Just to recap;


    AND it will enable you to get the official GD2+Amber update, IF amber is released for the Country whose rom you are going to flash. You can check if amber is released for a country by going to this page - and select your continent on left pane, then search for the Country whose rom you are going to flash. In the row of Lumia 920, under COUNTRY VARIANT, if Lumia Amber Update is shown as AVAILABLE, then you will end up with GDR2 Amber after following this guide, else you will end up with GDR1 Portico and will have to wait for GDR 2 release in that country.

    An example pic below, I checked for India and Amber is listed as AVAILBALE, so after following this tutorial, I would end up with GDR2+Amber

    Attachment 41809
    At this stage, if the Country Variant ROM you flashed was GDR2 ROM, you will be in stock GDR2. If not you will be in Portico - in my case, I was in portico.
    It does not matter if Indian GDR2 rom is not showing up in NCS, GDR2 is available OTA - flash the indian portico rom, after that, check for OTA updates and it will install stock gdr2 without amber -- to install amber use sysapppusher to update all system apps (it's mentioned in the guide)

    I am using NCS, so how to proceed now?

    Also one more question, as I am already on RM-821 do I still have to download RM-820 as specified here or is there a different way, which I should follow?
    If you have an rm-821, no need to download and flash RM-820 rogers pre-portico ROM - you can directly flash the Indian ROM from NCS
    09-10-2013 01:03 PM
  12. msvineyard's Avatar
    When I pull down the drop box from the sign in menu in Nokia Suite I don't get the option for CareSuite External. Is there something that has not installed correctly? I've followed the guidelines step by step but this has not shown up.

    Any help would be appreciated!
    09-10-2013 10:28 PM
  13. pankaj981's Avatar
    When I pull down the drop box from the sign in menu in Nokia Suite I don't get the option for CareSuite External. Is there something that has not installed correctly? I've followed the guidelines step by step but this has not shown up.

    Any help would be appreciated!

    http://forum.gsmhosting.com/vbb/f299...wares-1659582/
    09-10-2013 10:53 PM
  14. spidy_six's Avatar
    I am not able to download the firmware as the product support tool throws an error "access is denied. verify credentials". I have tried multiple .cfg files with no luck. Can someone please help me with this?
    09-11-2013 09:50 AM
  15. gurjinder622's Avatar
    iam getting same error but doesnt solve by the solution he has writen
    09-11-2013 12:24 PM
  16. gurjinder622's Avatar
    Try the following:

    1. Make sure you are in a place where you have a good wi-fi connection with strong range
    2. Set the date and time correctly on the phone
    3. Make sure wifi is not cutting out when phone is checking for update by preventing the screen from timing out by touching on the screen every few minutes while the update check is happening
    i have tried it but stil getting error with error code 80072ee2
    09-11-2013 12:26 PM
  17. goldenpipes's Avatar
    ok ay so i have flashed the pre- portico rogers rom fine now i am trying to flash the rm-820 rogers Amber GDR2 rom and i keep getting this error:

    0xFA001304: Platform ID check fails. Reason(s): The FFU file is not meant for this product. The platform ID of image does not match with platform ID of the device.

    Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryDialog.MurzimProgrammingException: 0xFA001304: Platform ID check fails. Reason(s): The FFU file is not meant for this product. The platform ID of image does not match with platform ID of the device.

    at Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryDialog.RecoveryDialogModel.Flash()
    at Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryDialog.RecoveryDialogModel.<HandleDownloadVariantPackageCompleted>b__8(Object state)


    any ideas?

    thanks

    i also cant update OTA i keep getting the 80072ee2 error
    09-11-2013 01:31 PM
  18. urbanleyend's Avatar
    I live in USA At&t lumia 920 what Country Variant Product code I have to use ....im comfused to which one i have to use ...pleas Help
    09-11-2013 06:26 PM
  19. Juan Pablo Ursic's Avatar
    I followed another guide and i have AT&T Dev Rom that it's Amber but i wanna try some official already release Amber update, not FR leak like i saw in other guides or this Dev Rom that i have, can i just flash 821 Indian into my 820-canada (this is what my phone says) Amber phone?

    PD: Indian only has english? If it's like that then what other country may i use to flash AmbeR?
    09-11-2013 07:46 PM
  20. pankaj981's Avatar
    I live in USA At&t lumia 920 what Country Variant Product code I have to use ....im comfused to which one i have to use ...pleas Help
    Rogers 920 Black Product Code 059Q6W4
    09-12-2013 12:19 AM
  21. pankaj981's Avatar
    I followed another guide and i have AT&T Dev Rom that it's Amber but i wanna try some official already release Amber update, not FR leak like i saw in other guides or this Dev Rom that i have, can i just flash 821 Indian into my 820-canada (this is what my phone says) Amber phone?

    PD: Indian only has english? If it's like that then what other country may i use to flash AmbeR?
    Flash the Rogers ROM, product code 059Q6W4. Flashing the Indian ROM will kill your LTE, Rogers ROM won't
    09-12-2013 12:20 AM
  22. Nooram Chawla's Avatar
    Does any one has an answer to this Access denied , Verify Credential Errors?

    errornokiaupdate.png
    09-12-2013 02:12 PM
  23. spidy_six's Avatar
    Well, I have successfully updated to GDR2/Amber now. Since I was already on RM-821, I have directly downloaded the available GDR2 firmware from Nokia Care Suite and flashed it to my 920. Best part is I was able to restore my phone completely with out any issues by using the mobile data.
    09-12-2013 02:43 PM
  24. spidy_six's Avatar
    Does any one has an answer to this Access denied , Verify Credential Errors?

    Click image for larger version. 

Name:	ErrorNokiaUpdate.PNG 
Views:	152 
Size:	42.7 KB 
ID:	43001

    I did face this problem, but I have selected the open product option from the file menu and selected RM-821 (Nokia Lumia 920), then somehow it showed me the same firmware details which I was trying to download earlier and allowed me to download the same. I am not sure if this has really worked or it was just a co-incidence but you can give a try.
    09-12-2013 02:50 PM
  25. Juan Pablo Ursic's Avatar
    Flash the Rogers ROM, product code 059Q6W4. Flashing the Indian ROM will kill your LTE, Rogers ROM won't
    But that product code is for Black phone right? I got a white one, it doesn't matter?

    Also, you mean Pre Portico right? Then Indian? But what if i want spanish? Can i flash Spain Amber firmware if it's available?
    09-12-2013 05:26 PM
179 1234 ...

Similar Threads

  1. Replies: 7
    Last Post: 08-07-2014, 08:20 AM
  2. Replies: 5
    Last Post: 06-20-2014, 09:05 AM
  3. Lumia 925 for cheap in Europe?
    By Jaskys in forum Nokia Lumia 925
    Replies: 4
    Last Post: 05-13-2014, 11:48 AM
  4. Microsoft Advertising WP8.1 and Cortana on windowsphone.com NOW! :D
    By someonecalledsukhjit in forum Windows Phone 8.1 Preview for Developers
    Replies: 7
    Last Post: 05-07-2014, 03:19 AM
  5. Lumia 1020 Specs Query
    By guri21 in forum Nokia Lumia 1020
    Replies: 2
    Last Post: 05-06-2014, 09:17 AM
LINK TO POST COPIED TO CLIPBOARD