08-17-2015 09:49 AM
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  1. terchoo's Avatar
    Hi
    Have bought Lumia 920 from Singapore. I cant use Nokia Music and Nokia tells me that's because I have bought it outside of country of my residence (India).
    Can I flash L920 using your method so that I can use Nokia Music? My phone is already out of warranty !

    Regards
    Manmeet
    01-04-2014 01:31 AM
  2. Games Goblin's Avatar
    Hi
    Have bought Lumia 920 from Singapore. I cant use Nokia Music and Nokia tells me that's because I have bought it outside of country of my residence (India).
    Can I flash L920 using your method so that I can use Nokia Music? My phone is already out of warranty !

    Regards
    Manmeet
    Unfortunately, flashing the Indian ROM will not allow you to use Nokia Music in India, as the 920 bought from singapore will only work with the singapore Nokia Music. BUT there may be a way to get it working in India

    Try following these steps

    1. Go to Nokia Account - sign in with your Nokia Account credentials
    2. In the About Me section, look at what country your profile is set to (I am guessing it is India)
    3. Click on EDIT button which is next to About Me and in the edit page, set the country/region to Singapore. Click SAVE
    4. Now on your phone, uninstall Nokia mix radio (if you have installed it already)
    5. Go to settings--->language+region---> in the country/region drop down box, select Singapore
    6. After selecting that, you will see a "restart phone" button - tap that and restart the phone.
    7. After phone restarts, go to the store and re-install Nokia Mix Radio
    8. Open Nokia Mix Radio, swipe to the right and you can see a settings button at the bottom - tap it
    9. In the settings page, make sure you are signed in with your Nokia account we edited in steps 1-3
    10. go back to Mix rado - it should be working now

    This is a workaround method - the problem is that it will only work as long as your account and phone region are set to the same region as where the phone was bought from AND Indian Nokia Music vouchers will not work - If you need to buy Nokia music unlimited, you WILL have to buy a singapore nokia music voucher.
    venu238 and manmeetvirdi like this.
    01-04-2014 01:47 AM
  3. manmeetvirdi's Avatar
    Dear Games Goblin
    Thanks for replying. I will try the steps which you have mentioned. Just two more queries
    1. Do you suggest me flash my L920 with Indian ROM? If yes then does the method mentioned by you is applicable for Singapore L920 too?
    2. How is Nokia Music linked with device in such a way that even flashing wont solve this problem?

    Regards
    Manmeet
    01-04-2014 09:21 AM
  4. venu238's Avatar
    Unfortunately, flashing the Indian ROM will not allow you to use Nokia Music in India, as the 920 bought from singapore will only work with the singapore Nokia Music. BUT there may be a way to get it working in India

    Try following these steps

    1. Go to Nokia Account - sign in with your Nokia Account credentials
    2. In the About Me section, look at what country your profile is set to (I am guessing it is India)
    3. Click on EDIT button which is next to About Me and in the edit page, set the country/region to Singapore. Click SAVE
    4. Now on your phone, uninstall Nokia mix radio (if you have installed it already)
    5. Go to settings--->language+region---> in the country/region drop down box, select Singapore
    6. After selecting that, you will see a "restart phone" button - tap that and restart the phone.
    7. After phone restarts, go to the store and re-install Nokia Mix Radio
    8. Open Nokia Mix Radio, swipe to the right and you can see a settings button at the bottom - tap it
    9. In the settings page, make sure you are signed in with your Nokia account we edited in steps 1-3
    10. go back to Mix rado - it should be working now

    This is a workaround method - the problem is that it will only work as long as your account and phone region are set to the same region as where the phone was bought from AND Indian Nokia Music vouchers will not work - If you need to buy Nokia music unlimited, you WILL have to buy a singapore nokia music voucher.
    thanks for the mix radio thing 😊
    01-04-2014 09:38 AM
  5. Games Goblin's Avatar
    Dear Games Goblin
    Thanks for replying. I will try the steps which you have mentioned. Just two more queries
    1. Do you suggest me flash my L920 with Indian ROM? If yes then does the method mentioned by you is applicable for Singapore L920 too?
    If your singapore 920 is an unbranded one, there may not be much to gain by flashing an Indian ROM - as it should already have all the unbranded ROM benefits (tethering, no boot logos, data sense etc) - but if you feel like it, you can flash an Indian one. I think your phone should be an RM-821, so you should be able to directly flash the Indian ROM - to confirm, plug the phone into PC and run Nokia Software Updater for Retail - you can see your model no. there OR switch the phone off and pop out the SIM tray - you can read the model identifier printed there.


    2. How is Nokia Music linked with device in such a way that even flashing wont solve this problem?
    Nokia Music is region locked - i.e. Nokia music will only work on a device as long as the Nokia account profile region and phone region in that device is set to the same region as where the phone was originally bought from. Installing a different ROM won't solve this as Nokia will check the phone IMEI while authenticating the Nokia Music login (I think). You will be able to use Nokia music on the device even if you take it overseas or flash another ROM, as long as Nokia account region and phone region are set to the phone's home country.

    Here is a small table that might explain this better - the results are based on my experimentation with my 920 (AT&T one bought from USA, being used in India)

    nokia-music.jpg
    01-07-2014 05:30 AM
  6. sdreamer's Avatar
    Wondering if those who did this, are they getting the Black update now? As in earlier than ATT. Also, if you're on ATT and wish to stay on ATT but want to do this to get internet sharing would that work? Thanks for any clarification, didn't see these questions answered in the thread.
    01-13-2014 03:25 PM
  7. Ragde74's Avatar
    Hi. to all. Thanos for taking your time to create this helpfull forums.
    I have a problem!.
    I followed all instructions and were able to flash everything without a problem but when I inserted my sim card and restarted the phone it asked me for a pin number. The message says that the sim card can only be used for certain networks. Contact your customer service to obtain the unlock code. There are 10 atempts left.

    I went to my service provider and they say that the problem is the phone not the simcard.
    My phone is the red variant for AT&T 059N5T7 RM-820 NDT AMERICA ATT Red and I reflashed to 059S3M2 RM-820 VAR AMERICA LTA1 MX CV RED.

    Any idea on how to get rid of this or what did I did wrong during the reflash process?

    Thanks!
    01-16-2014 05:33 PM
  8. Games Goblin's Avatar
    Wondering if those who did this, are they getting the Black update now? As in earlier than ATT. Also, if you're on ATT and wish to stay on ATT but want to do this to get internet sharing would that work? Thanks for any clarification, didn't see these questions answered in the thread.
    Yes, I flashed my brother's AT&T 920 to an RM-821 ROM (India) and it got the black update last week. When you get the update depends on which rom you decide to flash. Carrier ROMs will be slow to get the update, whereas country variant ones will get it fastest. Check this link to find out when the black update is rolling out for specific regions.

    I think internet sharing will work on ATT with an unbranded (country variant) rom -- I am not sure about this. Be warned that flashing a different ROM *might* kill your LTE if you are with ATT - make sure to confirm that LTE and data sharing works on a specific rom before flashing it. Also, as mentioned in the guide, flashing another rom will void your warranty - and you can not flash back the ATT rom. keep these in mind.

    Hi. to all. Thanos for taking your time to create this helpfull forums.
    I have a problem!.
    I followed all instructions and were able to flash everything without a problem but when I inserted my sim card and restarted the phone it asked me for a pin number. The message says that the sim card can only be used for certain networks. Contact your customer service to obtain the unlock code. There are 10 atempts left.
    Your phone is SIM-locked to AT&T - you will need to get an SIM unlock code from AT&T -or- you could get one from websites that sell unlock codes. Note that whatever rom you flash, it does not have any effect on the sim lock status of the phone. If a locked phone is flashed, it will stay locked - and if an unlocked phone is flashed, it will stay unlocked.

    One question - was your phone on AT&T Amber rom before you flashed it? I am just curious as I want to know if the guide will work on ATT 920's with the amber update.
    01-21-2014 06:33 AM
  9. eapenjacob's Avatar
    Hi Games,
    First of all mighty thanks for the excellent step by step guide which saved me and a lot of people from extreme frustration and irritation. :)
    I had got a at&t locked lumia 920 last year, and then got the unlock code from at&t and have been using it without any glitches and it was running the gdr2 with amber update.
    2 days back my phone completely bricked and i was stuck on BSOD followed by Windows Boot Manager and everything was screwed.
    But thanks to your step by step guide i was able to do a flash and convert it to Indian 920 and got the black update and voila! all is perfect. and after signing into hotmail got all my contacts and pictures.
    so yeah, basically wanted to tell you thanks a ton!!
    cheers!
    01-24-2014 11:02 AM
  10. Games Goblin's Avatar
    Updated the guide; added information on how to go to an rm-821 rom from the rogers rom

    so yeah, basically wanted to tell you thanks a ton!!
    welcome :)
    01-26-2014 05:14 AM
  11. sdreamer's Avatar

    Your phone is SIM-locked to AT&T - you will need to get an SIM unlock code from AT&T -or- you could get one from websites that sell unlock codes. Note that whatever rom you flash, it does not have any effect on the sim lock status of the phone. If a locked phone is flashed, it will stay locked - and if an unlocked phone is flashed, it will stay unlocked.

    One question - was your phone on AT&T Amber rom before you flashed it? I am just curious as I want to know if the guide will work on ATT 920's with the amber update.
    I assume if you flash lock, you can still unlock with an unlock code after flashing? I know this was brought up several times but never clearly answered. For example I have a locked ATT 920, I flash, then I get an unlock code from ATT, would I be able to use it?
    01-26-2014 10:29 AM
  12. Games Goblin's Avatar
    I assume if you flash lock, you can still unlock with an unlock code after flashing? I know this was brought up several times but never clearly answered. For example I have a locked ATT 920, I flash, then I get an unlock code from ATT, would I be able to use it?
    Yes, if you flash a locked phone with a new rom, you can still unlock your phone with the code provided by AT&T. Just pop in a SIM card of another carrier and turn on the phone - it will ask for the unlock code - input the code given by AT&T and your phone will be unlocked.
    01-26-2014 10:39 AM
  13. Nagy Szabolcs1's Avatar
    Hi i just tried with lumia 1020AT&T to roger and to eu cv (rm-875) but not work!!get an error message 0xFA001304: Platform ID check fails. Reason(s): The FFU file is not meant for this product. The platform ID of image does not match with platform ID of the device.
    01-29-2014 05:05 PM
  14. RajaI's Avatar
    Hello, I have a ATT unlocked 920 Cyan that I updated with Rogers ROM Updated to Amber following the Guide " Thanks for everyones contributions- Very helpful".
    Considering flashing India ROM as I am having network drop issues. Cannot find India variant for Cyan. Wondering if i can use a different color variant? What is the difference between the color variants?
    01-30-2014 02:41 AM
  15. Sargathus's Avatar
    hi guys i'm having trouble with product support tol for store. i did everything.but i can't click to programing.so i need help guys.i'm using at&t stock rom and i cant use internet sharing.


    im waiting reply.thanks
    02-01-2014 09:43 AM
  16. Games Goblin's Avatar
    Hi i just tried with lumia 1020AT&T to roger and to eu cv (rm-875) but not work!!get an error message 0xFA001304: Platform ID check fails. Reason(s): The FFU file is not meant for this product. The platform ID of image does not match with platform ID of the device.
    the method outlined in this guide is for the 920 only. Please search in the 1020 forums if there is a way to flash different roms onto the 1020

    Hello, I have a ATT unlocked 920 Cyan that I updated with Rogers ROM Updated to Amber following the Guide " Thanks for everyones contributions- Very helpful".
    Considering flashing India ROM as I am having network drop issues. Cannot find India variant for Cyan. Wondering if i can use a different color variant? What is the difference between the color variants?
    It does not matter which color variant you flash - the difference btw color variants is the color of the tiles that show during first bootup (after a new flash/factory reset). Network issues should not happen whatever rom the phone has. Try a sim card of another operator. If it continues even after flashing a new rom, it may be a hardware issue (antennas most likely)

    hi guys i'm having trouble with product support tol for store. i did everything.but i can't click to programing.so i need help guys.i'm using at&t stock rom and i cant use internet sharing. im waiting reply.thanks
    try unisntalling nokia care suite and re-installing it. Make sure to download the version of NCS, the link of which is given at the start of the guide
    RajaI likes this.
    02-03-2014 03:22 AM
  17. RajaI's Avatar
    Thanks Games, I have taken the phone to the Local Nokia care and was told that there were no hardware issues. I also had no issue while using the phone in the US and was told that it could be a software issue. Using the Rogers ROM currently and the situation is better, but not completely rectified. Hence thinking updating to India would help. I will give it a try and post the results for the benefit of the rest of the forum members.
    02-03-2014 03:46 AM
  18. Games Goblin's Avatar
    Thanks Games, I have taken the phone to the Local Nokia care and was told that there were no hardware issues. I also had no issue while using the phone in the US and was told that it could be a software issue. Using the Rogers ROM currently and the situation is better, but not completely rectified. Hence thinking updating to India would help. I will give it a try and post the results for the benefit of the rest of the forum members.
    It shouldn't be a software problem; my brother used his AT&T 920 with the AT&T rom on Air-Tel without any problems, before I flashed it to Indian ROM. Also, I have tested my ATT 920 flashed with the rogers rom on TATA-DOCOMO, and that too worked great. You should try using a different network provider.
    02-04-2014 02:34 AM
  19. RajaI's Avatar
    It shouldn't be a software problem; my brother used his AT&T 920 with the AT&T rom on Air-Tel without any problems, before I flashed it to Indian ROM. Also, I have tested my ATT 920 flashed with the rogers rom on TATA-DOCOMO, and that too worked great. You should try using a different network provider.
    I have tried with Airtel and Tata Docomo and facing the same problem. I have updated to Indian ROM now and should see how it works. If not, I will have it checked by the Nokia Service center again for Antenna issues.
    02-04-2014 07:31 AM
  20. fbloise's Avatar
    Hi i just tried with lumia 1020AT&T to roger and to eu cv (rm-875) but not work!!get an error message 0xFA001304: Platform ID check fails. Reason(s): The FFU file is not meant for this product. The platform ID of image does not match with platform ID of the device.

    I got the same error when trying to install the unbranded RM-821 to my Lumia 920 RM-820.

    Help!
    02-09-2014 11:38 AM
  21. Games Goblin's Avatar
    I got the same error when trying to install the unbranded RM-821 to my Lumia 920 RM-820.

    Help!
    What ROM is your 920 currently running on? If it is on AT&T rom, you will have to flash it with rogers pre-portico first before flashing an rm-821 rom. If you are on the rogers rom, you will need to have dev preview on the phone before flashing an rm-821 rom
    02-10-2014 11:31 AM
  22. uluxus's Avatar
    Not true, hold volume up at the Retry screen when plugging phone in to force it into flash mode.
    02-10-2014 02:15 PM
  23. Fellipe Abib's Avatar
    Hey guys and girls...
    I flash my L920 on november/2013...
    (ok.. I'm writing this 03/09/2014)

    I just want to give a feedback of what happen...
    At the first time I really enjoy to flash my device, cause I didn't need to wait AT&T updates, no logo boot, no AT&T apps, get data sense and have a "clean reset"
    I live in Brazil, so 4G is different from the world, so I really wanted to know if 4G is going to work.
    I tested some month on 3G plans, and everything was OK, but 2 month ago, I switch to 4G plan, and then I see the problem:
    • GPS - My GPS is ok. working fine, but it doesn't update when I'm moving (on foot, by car, etc.) I have to exit the app and open again so it can update. (before flashing it wasn't like that);
    • Side buttons (power, cmera, vol+/-) - I don't know what happen, but ONLY power and cmera buttons stopping working. So, I can't reboot my phone, or have quick access to cmera. I opened and tested. I think it is flex cable, so I already bought new one.. I'll fix it!;
    • flash, I have no ideia whats is going on too. I download 2 apps (one to lock my phone, and another one to reboot), so when it happen, I reboot and it Works fine again;
    • 4G, I change my plan to 4G, and it is not working 4G on my phone... that's sucks!;


    Well.. that's all guys, if one of you also have those problem, let me know...
    I don't think those problem are because flashing, but when WP8.1 release, I will backup my entire phone and reset it.
    I want to know if all get working back.
    If don't, I'll switch my phone to L1020 or L929(Not Lumia Icon, but a global variant of it)
    03-09-2014 11:52 PM
  24. alanianm's Avatar
    Hi Games Goblin,

    Thanks for creating this great thread, and sorry for the necro of it :)

    Was looking for some advise please; I have a red AT&T unlocked 920 and was wondering if there is an English non-carrier USA/North American firmware I could use to flash it? Or would I have to go for the Rogers firmware as being the closest I can find? And if the Rogers firmware is the best option, can I get their latest version to flash with instead of the pre-Portica ROM you listed in your thread?

    Cheers,
    Alan.
    03-21-2014 05:59 PM
  25. Games Goblin's Avatar
    Hi Games Goblin,

    Thanks for creating this great thread, and sorry for the necro of it :)

    Was looking for some advise please; I have a red AT&T unlocked 920 and was wondering if there is an English non-carrier USA/North American firmware I could use to flash it? Or would I have to go for the Rogers firmware as being the closest I can find? And if the Rogers firmware is the best option, can I get their latest version to flash with instead of the pre-Portica ROM you listed in your thread?

    Cheers,
    Alan.
    Hi

    If my memory serves me correctly, there is no unbranded firmware for the lumia 920 in North America as it was an AT&T phone in the US and a rogers one in Canada.

    I think you should go for the Rogers ROM if you want to switch over from the AT&T ROM.

    You will have to flash the pre-portico ROM first as described in the guide as it's an exploit to flash a non ATT rom. After flashing per portico, update the phone through settings menu all the way to gdr3+black and then do a factory reset and after the phone first boots up, connect to WiFi and do a full restore

    Other country ROMs may work on ATT LTE, but the Rogers ROM is guarenteed to work with ATT and T-Mobile

    Posted via the WPC App for Android!
    03-24-2014 11:16 PM
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