1. o0Bryant0o's Avatar
    Please help! My screens is just rotating screws!
    09-02-2013 05:28 PM
  2. stmav's Avatar
    How long has it been stuck on this? And was it on a power up, an update, a reboot or something else?
    09-02-2013 06:43 PM
  3. Mooncow27's Avatar
    My HTC Surround (WP7) has frozen on the loading screen 3x. Each time requiring a format. When powering on hold down both vol up and down at the same time. Hope it ain't a crappy Surround.
    09-02-2013 06:54 PM
  4. o0Bryant0o's Avatar
    12 Hours... And i was reseting my phone (deleting everything)
    09-02-2013 07:08 PM
  5. rider2040's Avatar
    When this happened to my 920, I had to find the Nokia software and flash the device to get it working again (search wpcentral for flash bricked 920). I have also heard that ATT will fix or replace the phone of you go to a store (if you are in US).
    09-02-2013 07:25 PM
  6. o0Bryant0o's Avatar
    Were you reseting your phone?
    09-02-2013 07:26 PM
  7. stmav's Avatar
    Here is what rider is talking about trying, depending on how comfortable you are doing it. http://forums.windowscentral.com/nok...ed-inside.html
    09-02-2013 07:27 PM
  8. rider2040's Avatar
    Were you reseting your phone?
    Yep. I was resetting it to change my MS account.
    09-02-2013 07:43 PM
  9. rider2040's Avatar
    Here is what rider is talking about trying, depending on how comfortable you are doing it. http://forums.windowscentral.com/nok...ed-inside.html
    Thanks for posting the link. That's exactly what I was talking about
    09-02-2013 07:44 PM
  10. o0Bryant0o's Avatar
    Did the nokia care suit take long to download for you? Because it is for me
    09-02-2013 07:56 PM
  11. takosh's Avatar
    Try pressing the power key and the vol down together for 10-15 seconds, if it does not restart the phone first time try second time


    Sent from my Lumia 1020 using Tapatalk
    09-02-2013 07:58 PM
  12. waithd's Avatar
    Try 'vol down + power on' at the same time until the Phone vibrate and resets, after that (normally) then will start again with the rotating screws and after 2-5 minutes the home start appear as usual. This happened to me recently. Hope it works.
    09-02-2013 08:02 PM
  13. rider2040's Avatar
    Did the nokia care suit take long to download for you? Because it is for me
    IIRC, it did take a while to download. The flash process was actually pretty quick once I got everything downloaded.
    09-02-2013 08:22 PM
  14. deadwrong03's Avatar
    I had this problem earlier I just let it sit for like 30 mins and it finally came on

    Sent from my Nokia 928 using Tapatalk
    09-02-2013 08:28 PM

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