1. Sreejith R's Avatar
    HI,
    i updated to amber update and i used glance peek. A vertical flicker from top to bottom appears on the screen.Is this a software issue or a hardware(screen) issue? Any solutions?
    It only happens in glance screen.The phone screen is fine everywhere else.
    Please help!
    09-23-2013 01:38 PM
  2. Sayyid Shoaib's Avatar
    Hi,

    This is definitely a software issue.

    You should reset the phone by going to settings>about phone and scrolling down to reset button (don't forget to back up all essential data)

    this reset will take you back to the factory settings when you purchased it. You can install the amber update again and see how glance works. If theres still a issue try to go to your local phone provider and seek their assistance.

    you can also try this:

    Contact local support - Nokia (chooose your country)

    Hope that helps!

    09-23-2013 03:54 PM
  3. jojapath's Avatar
    Hi,

    This is definitely a software issue.

    You should reset the phone by going to settings>about phone and scrolling down to reset button (don't forget to back up all essential data)

    this reset will take you back to the factory settings when you purchased it. You can install the amber update again and see how glance works. If theres still a issue try to go to your local phone provider and seek their assistance.

    you can also try this:

    Contact local support - Nokia (chooose your country)

    Hope that helps!

    Doing a factory reset doesn't uninstall Amber update.... It just wipes out your phone of everything. Once you install a firmware it is there for good unless you flash your phone with another ROM.

    So, try a soft-reset first (hold volume down and power buttons simultaneously until your phone vibrates...) and see if it fixes your problem...
    09-23-2013 04:49 PM
  4. Sayyid Shoaib's Avatar
    sorry i'm still learning as well

    just i read it somewhere and coming from Android assumed so
    jojapath likes this.
    09-23-2013 04:54 PM
  5. Sreejith R's Avatar
    Thanks guys..i tried soft resetting..That did not help.
    Seems like many others are also facing this problem. [http://forums.windowscentral.com/nok...r-update.html]
    09-24-2013 07:55 AM
  6. Ziad Al-lami's Avatar
    I know how to fix this:
    Settings>touch>disable "double tap screen to wake up phone" > reboot phone>you're welcome :)
    12-03-2014 06:02 PM

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