1. montastic's Avatar
    Anybody else having problem with wi-fi disconnecting when the phone screen is turned off?
    I keep the cell-phone data turned off at home and Wi-fi on. But after GDR2+Amber, the Wi-Fi does not stay connected. So I can't get any WhatsApp messages or MetroTalk texts when the screen is turned off.
    This is super annoying - I have to wait a few seconds after the screen is turned on for the Wi-Fi to connect.

    Help!
    nicholaseix1 likes this.
    10-11-2013 06:32 PM
  2. Chief_Adu's Avatar
    Hi!

    Try this out:

    Go to settings -> WiFi -> Advanced -> Tick "Keep WiFi on when screen times out".

    Please tell me if this worked! :)
    10-11-2013 06:36 PM
  3. SlimAndShady's Avatar
    Check your WI FI settings young man.
    10-11-2013 06:37 PM
  4. helicopter_Joe's Avatar
    I'm also having intermittent WiFi issues after gdr2 on my 8x...and yes I have it set to stay on when the screen times out.
    10-11-2013 06:40 PM
  5. pankaj981's Avatar
    Hi!

    Try this out:

    Go to settings -> WiFi -> Advanced -> Tick "Keep WiFi on when screen times out".

    Please tell me if this worked! :)
    There is a known bug where even after the wifi being connected on lock screen, no messages work
    10-11-2013 06:41 PM
  6. SlimAndShady's Avatar
    There is a known bug where even after the wifi being connected on lock screen, no messages work
    wow, too bad for some guys :P
    10-11-2013 06:43 PM
  7. Chief_Adu's Avatar
    There is a known bug where even after the wifi being connected on lock screen, no messages work
    Oh, I'm sorry, I didn't know that. Well, I hope a fix is coming soon!
    10-11-2013 06:45 PM
  8. montastic's Avatar
    I figured my settings would have carried over from before after the update.
    I just set the "keep wi-fi on during screen lock" setting.
    I will report if this seems to fix the problem.
    Thanks everyone for your help!
    10-11-2013 06:52 PM
  9. nycny's Avatar
    Odd, after the previous update before GDR2, I was having poor WiFi, intermittent disconnection. Corrected with GDR2/Amber
    Quite strange indeed.
    10-11-2013 06:52 PM
  10. nicholaseix1's Avatar
    I am also having this problem, I have to turn my WiFi on and off to fix the problem, for a short amount of time.
    10-11-2013 07:10 PM
  11. eugie's Avatar
    Go to wifi settings -advanced set keep wifi
    10-11-2013 07:15 PM
  12. rohirrimp's Avatar
    I have been having this problem too. My friends have complained about whatsapp and viber delivering delayed messages to me.
    10-13-2013 07:52 AM
  13. jphansen's Avatar
    having the same problem here

    just did a factory reset ( which bricked the device for two days ). but the problem persists.

    If this really is a bug why is it only affecting some people ? - anything to do with the Nokia extras ?
    10-22-2013 06:33 AM
  14. Korfuntu's Avatar
    I've been having the same trouble, but my WIFI settings did not have the 'keep alive' set when the screen blanks. I've reset that option, and we'll see what happens...

    UPDATE: So far so good...Screen blanks and the WIFI stays connected. I think I'm good...
    10-22-2013 01:29 PM
  15. Asrialys's Avatar
    Anybody else having problem with wi-fi disconnecting when the phone screen is turned off?
    I keep the cell-phone data turned off at home and Wi-fi on. But after GDR2+Amber, the Wi-Fi does not stay connected. So I can't get any WhatsApp messages or MetroTalk texts when the screen is turned off.
    This is super annoying - I have to wait a few seconds after the screen is turned on for the Wi-Fi to connect.

    Help!
    I'm also having intermittent WiFi issues after gdr2 on my 8x...and yes I have it set to stay on when the screen times out.
    I am also having this problem, I have to turn my WiFi on and off to fix the problem, for a short amount of time.
    having the same problem here

    just did a factory reset ( which bricked the device for two days ). but the problem persists.

    If this really is a bug why is it only affecting some people ? - anything to do with the Nokia extras ?
    Been having same issues for about two weeks or so. Even turning off data doesn't help. I have to keep turning Wi-Fi off and on. And I'm on the 925... lol
    11-10-2013 12:32 AM

Similar Threads

  1. Surface smart cover NOT touch or type, just magnetic cover.
    By bibek08 in forum Microsoft Surface 2
    Replies: 12
    Last Post: 09-23-2016, 03:04 AM
  2. New Lumia 520 - Can't connect to Wi-Fi!
    By Mathias Lindberg in forum Nokia Lumia 520
    Replies: 12
    Last Post: 05-02-2014, 12:23 PM
  3. SOOOOOO GDR2 didnt fix storage?
    By ricbon in forum Nokia Lumia 920
    Replies: 42
    Last Post: 10-18-2013, 10:57 AM
  4. any way to see how many songs i have on my phone?
    By F60Outrunn in forum Windows Phone 8
    Replies: 7
    Last Post: 10-13-2013, 11:32 AM
  5. Replies: 15
    Last Post: 10-11-2013, 10:11 PM
LINK TO POST COPIED TO CLIPBOARD