1. Adrian Collie's Avatar
    Bought my 920 last Christmas on contract, and up until this morning was great. One minute I just put it on my desk, I picked it up a short time later to see the screen had loads of vertical thin coloured lines running down it, although you could still see the apps behind and everything else seemed to work ok.

    I tried a soft reset and no change and was going to try a hard reset tonight as soon as I got home and backed up all my stuff, but just a few minutes ago it went all white screen and totally no display of any apps. I cant even switch it off!

    1. Anyone else had anything similar? It looked like a graphical problem but now seems to be more of a "totally buggered" kind of fault.

    2. I see that in order to do a hard reset the phone needs to be switched off. Is there anyway I can do this now? I guess I could wait for the battery to discharge but that's a slow old thing to wait for.

    Cheers.
    10-29-2013 11:54 AM
  2. montsa007's Avatar
    Soft reset combo until 3 vibrates.
    10-29-2013 12:57 PM
  3. jojapath's Avatar
    hardresetlumia920.jpg
    metalchick719 likes this.
    10-29-2013 01:20 PM

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