1. hcheng's Avatar
    I cannot access my camera. Accessing from the app or using the hard button will start up the camera interface for a second then it shuts down. When using 3rd party apps that uses the camera, it says camera is not recognized. Restarting does not fix the problem. Anyone else suffering from this problem? I need help please!
    11-18-2013 11:58 AM
  2. DBDev's Avatar
    If you don't get any other advice you could try a hard reset, but that will delete all data on your phone. If that doesn't help it's probably a hardware problem.
    11-18-2013 12:29 PM
  3. angelic stormtrooper's Avatar
    Yes!! Mine just started doing this after using Nokia camera for a few shots, then uploading to various sites. It happened shortly after I added Instagram app, so I initially thought that may be the problem. Uninstalled Instagram beta, deleted lots of pics thinking it was storage related. Haven't done the hard reset yet. I'll check back after I do. I'm always snapping pics, so this is a huge problem for me.
    11-23-2013 05:13 PM

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