1. phander's Avatar
    Nokia lumia 920 with GD3 update.

    After the last update of the Nokia Pro Camera (somewhere it renamed itself Nokia Camera), I can't take any pictures with it. As soon as I take a picture the app exits back to the home screen. The same happens with video.

    But the smartcam setting works fine. As does the normal camera app.

    I've tried:
    1 uninstalling/reinstalling
    2 soft reset

    Can't see anyone with the same problem. Anyone? Thanks!
    11-19-2013 09:55 AM
  2. phander's Avatar
    Bump. Please. Anyone?
    11-20-2013 06:39 PM
  3. AndreStudart's Avatar
    do you have the lastest update of it? I have a 920 as well with gdr3 and it never crashed..
    11-20-2013 07:24 PM
  4. phander's Avatar
    Yes, updated, uninstalled, reinstalled. Odd. Never had anything 'buggy' like this on WP8 before - least of all with Nokia apps.
    11-21-2013 03:39 AM
  5. madaxel's Avatar
    I have the same problem. The Nokia Camera application started crashing every time I take a picture. Reinstalling the application did not help. The original built-in camera application does still work, but it is lacking the nice features of the Nokia Camera app...
    12-10-2013 03:59 AM
  6. phander's Avatar
    This was actually a rotation lock and proximity sensor problem. Check these are working for you.

    I did everything, eventually resorting to a hard reset. It worked, stopped working, worked again. Currently we're in a working phase.
    12-10-2013 04:05 AM
  7. madaxel's Avatar
    Phander, coud you please tell more precisely how this was related to rotation lock and proximity sensor?

    About 2 months ago my Lumia 920 stopped turning to landscape orientation when I turn the phone, which makes writing email tedious. Can this be related to the camera problem?

    My last Nokia product is dying on me.. =(
    12-10-2013 04:51 AM
  8. phander's Avatar
    Yes, I believe rotation is related - think Nokia pro cam checks for it.

    I'm guessing these other things don't work on your phone too:
    1) Nokia refocus
    2) Bing SCAN QR codes

    Read my other thread here: http://forums.windowscentral.com/win...app-exits.html
    12-10-2013 05:12 AM
  9. wp-noob's Avatar
    I have the same problem. The default camera app crashes directly, and Nokica Camera app crashes when I take picture.
    I also noticed that the acceloremeter, compass and compounds is not working according to the app "Sensor Emitter".

    I believe this may be a software related issue because of Lumia Black update. I tried to reset the phone to factory settings, but it will only reset data, not the Operating System, so I still have Lumia Black afte reset.
    04-02-2014 12:18 PM
  10. wp-noob's Avatar
    Where is the acceloremeter located on lumia 920? Which part needs to be changed if it's a hardware problem?
    04-02-2014 03:32 PM

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