1. ranken88's Avatar
    When I first got my Lumina 928 phone (July) I was able to connect the phone to my PC via USB cable and transfer/delete pictures. Now when I try to connect the cable, it tries to load a driver and it fails. Any ideas on how to fix the problem?
    12-09-2013 12:58 PM
  2. o0Nighthawk0o's Avatar
    Windows 7? I have had this problem before. Reboot the computer and try again. This is what would cure mine.
    12-09-2013 02:13 PM
  3. rwest003's Avatar
    Had the same issue with my 820 after a hard reset due to Other Storage problem.

    The phone would not be recognized by either of my desktops (Windows 7x32 (laptop), Windows 7x64, windows 8x64). Drivers fails to be installed but the phone charges when connected to the pc.

    The solution: did a Soft Reset by holding Power+Volume Down untill the phone restarts (no data is lost)
    After the soft reset, I connected the phone to the pc and it launched the Windows Phone App and asked if I wanted to sync the phone with the computer.

    Being working fine after that on all my computers.
    12-10-2013 08:41 AM

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