1. AgWP8's Avatar
    Hi everyone,

    Has anybody else come across this issue before? I've tried a few different things (several hard resets and soft resets) but can't get it to work. I tried to run through the example stickied at the top, but couldn't get any of the Roms from NaviFirm+ as Nokia has locked it out.

    I did also attempt to use the "Nokia Software Updater" but no luck with that ether. Here is what I see for that:

    Error : bppwngz.png

    I was sitting with a Nokia boot logo with a red background for awhile but the device has turned off and I can't get it on now.

    Anybody have any suggestions?
    01-11-2014 07:13 PM
  2. weetigo's Avatar
    Couple things to try. 1. Try with and without the SIM in the phone. 2. Try switching your charger with another.

    Sent from my SM-N900W8 using Tapatalk
    01-11-2014 07:30 PM
  3. AgWP8's Avatar
    Thanks, I'll try those. Unfortunately, I can't even get the phone to do anything right now. It's black and numerous combinations of buttons don't seem to do anything.
    01-11-2014 07:33 PM
  4. weetigo's Avatar
    #1 was a bug with early 920's that came out last October/November. Resetting with a SIM inside allowed it to reset properly. Resetting without the SIM would cause it to get stuck in spinning gear's mode. First thing to try is to put in a SIM and leave it plugged in, should boot/reset properly.
    #2 was a suggestion because it may not be charging. Try a different cable/charger.
    01-11-2014 08:15 PM
  5. AgWP8's Avatar
    I tried to do this but it's still not booting up, no luck. Guess I'll try to contact Nokia.
    01-13-2014 10:21 AM
  6. squire777's Avatar
    I had to fix a friend's 920 that was stuck on the gears, and when I did the Nokia software updater the first couple of times it gave me an error. I just clicked try again and after the third time it worked for whatever reason.
    01-13-2014 10:57 AM

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