1. Adam Howcutt's Avatar
    I just downloaded the new lumia black for 920 however when my phone turned back on i cant access anything like messages or settings as it just says loading and then freezes??? please can someone help.
    02-05-2014 03:24 AM
  2. Pete's Avatar
    Hold the power button and volume down buttons together for 20 seconds or so until you feel the phone buzz. Let got of the buttons and the phone will restart.

    Hopefully that will clear the issue for you.
    02-05-2014 03:51 AM
  3. geoghotas's Avatar
    02-05-2014 08:20 AM

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