1. nongfu's Avatar
    Hi guys,

    due to a few issues I had with my phone I had to give it a reset to factory settings. After turning it on again a bunch of updates came available including GR3. However, I don't seem to be able to download the Lumia Black update anymore (which I previously had on my phone) so functionality such as the glance screen is missing. Does anyone know where this problem comes from/how to fix it?

    Thanks!
    02-19-2014 07:44 AM
  2. N_LaRUE's Avatar
    If you had Black on your phone you shouldn't have lost it with a hard reset. You may just be missing some system updates.

    Have you tried Sysapp Pusher? SysApp Pusher | Windows Phone Apps+Games Store (United Kingdom)

    If that doesn't work you can try this software: http://forums.windowscentral.com/win...very-tool.html
    02-19-2014 07:56 AM
  3. ItsMcDiddles's Avatar
    You have to redownload glance, try sysapp pusher.

    Posted via the WPC App for Android!
    02-19-2014 06:52 PM
  4. ThaKrazyOne's Avatar
    Also use Lumia System updater. You do have GDR3 installed when you do a factory reset. You just have to install the extra apps and updates to make it full Black Update.
    02-20-2014 12:17 AM
  5. Lance_WPCentral's Avatar
    When you hard reset your phone, it takes it back to the factory settings. At that time since black update was not there it would have got erased too I guess. After a reset it takes around 24 to 48 hrs for the phone to recognize updates available. Keep your internet continuously on and see if it detects the updates.
    02-20-2014 01:24 AM
  6. kmji1957's Avatar
    No, OS and fw updates are flashed to the memory so nothing can erase them there but new flash.
    02-20-2014 02:39 AM
  7. milanpatel2004's Avatar
    What about contacts backup ? If I factory reset my phone, will the contacts which i had before the reset, will they remain or get deleated ?
    02-25-2014 05:35 AM
  8. Chipz Ciptadi's Avatar
    What about contacts backup ? If I factory reset my phone, will the contacts which i had before the reset, will they remain or get deleated ?
    It will sync with your microsoft account.
    milanpatel2004 likes this.
    02-25-2014 11:05 AM
  9. nongfu's Avatar
    Thanks for the answers guys! SysApp Pusher solved my glance screen problem, Lumia Black downloaded itself after a few days. I guess all it takes is a bit of patience :)
    02-26-2014 09:00 AM

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