1. Kushagra Saran's Avatar
    I recorded a short (very important) video but the video came out "skipping and stuttering". The video frames show lip movements but the audio seems to be scrambled. Is there a way to recover it? I tried transferring the video to my laptop and but the problem still persists.
    Any help would be much appreciated, the video is extremely important. Thanks
    02-26-2014 02:40 PM
  2. Muessig's Avatar
    Welcome to WPCentral! If the problem persists on your laptop still its definitely a problem with the recording from the phone. You could try recording another clip and if it happens again do a soft reset (hold the volume down + power button together for 10-15 seconds or until you feel a vibration) and make sure you have plenty of space on your phone for the video.

    If this doesn't work let us know and we'll try to help you more!
    03-31-2014 01:43 PM

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