1. priyab272's Avatar
    I got the notification for the Black update sometime around the 2nd week of January here in India in my 3 months old Lumia 920. The first time the update failed due to insufficient charge in my device. When i plugged it in, the device got switched on and said that it couldn't complete the update. I have since then tried to update the device for over 40 times literally and still i stand unsuccessful ! I couldn't find an appropriate solution on the net either ! Frustrated to the extent of selling the device ! If anyone has any solution at all to this issue, do shed some light !! or will taking it to the Nokia care centre help ?
    03-17-2014 10:55 AM
  2. anon(7900571)'s Avatar
    welcome to wpcentral priyaab272 :)
    sad to hear this , try some of these methods ;
    1. soft reset :- hold down the volume down+lock button simultaneously until the phone vibrates and restart itself ,
    2. else try to do a hard reset by going into phone settings ->about phone->reset phone ( this will erase all your data , so sync your device with your Microsoft id , upload your pictures , videos on onedrive for backup , same goes for contacts ) , after successful reset , try to update your phone via OTA.
    3. this article might help you if :- Trouble with your Nokia Windows Phone? Restore it with the official Software Recovery Tool | Windows Phone Central
    good luck :)
    03-17-2014 12:08 PM

Similar Threads

  1. I can't see equalizer in my lumia 520 after audio update.
    By Shekhar77 in forum Nokia Lumia 520
    Replies: 35
    Last Post: 05-13-2014, 01:48 PM
  2. St. Paddy's Day App Update Roundup: Maxthon Browser, QONQR, UnfollowSpy and more
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 1
    Last Post: 03-21-2014, 05:02 PM
  3. Icon Or Stay With 928?
    By garak0410 in forum Nokia Lumia Icon
    Replies: 23
    Last Post: 03-20-2014, 03:11 PM
  4. Surface 2 with LTE to go on sale tomorrow, 64 GB for $679
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 1
    Last Post: 03-17-2014, 11:03 AM
  5. Turn your Windows Phone into a personal scanner with Office Lens; now available to download
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 2
    Last Post: 03-17-2014, 10:45 AM
LINK TO POST COPIED TO CLIPBOARD