1. Ayman Jaddaa's Avatar
    Hi guys, so yesterday I cracked my phone's screen and I've been trying to figure out what to do.

    First of all, it's a defective unit. It's been like that for a while since the vibrator doesn't work, the audio jack has some issues where the right side stops working, the screen sometimes receives false touch, and it just restarts by itself.

    This was all before cracking it. The thing is, I got this phone in April 2013, so my Rogers warranty is done, since it's for one year only.

    Now I'm stuck with these options:
    Send the phone to Nokia and risk paying lots of money for the cracked screen.
    Sell it and get a brand new phone
    Buy a screen replacement off of eBay for about $14 + shipping

    I'm thinking of just buying the replacement, but I need your help in making my final decision.

    But, if I do get the screen replacement however, I have to wait 7-11 business days, which sucks because the screen is way too big, and the glass bits are falling off the screen.

    So, what do you think I should do?
    05-22-2014 06:13 AM
  2. Karthik Naik's Avatar
    Hi guys, so yesterday I cracked my phone's screen and I've been trying to figure out what to do.

    First of all, it's a defective unit. It's been like that for a while since the vibrator doesn't work, the audio jack has some issues where the right side stops working, the screen sometimes receives false touch, and it just restarts by itself.

    This was all before cracking it. The thing is, I got this phone in April 2013, so my Rogers warranty is done, since it's for one year only.

    Now I'm stuck with these options:
    Send the phone to Nokia and risk paying lots of money for the cracked screen.
    Sell it and get a brand new phone
    Buy a screen replacement off of eBay for about $14 + shipping

    I'm thinking of just buying the replacement, but I need your help in making my final decision.

    But, if I do get the screen replacement however, I have to wait 7-11 business days, which sucks because the screen is way too big, and the glass bits are falling off the screen.

    So, what do you think I should do?
    it gets worse believe me
    my 720 broke 3 weeks ago and it was a clean crack but worked fine with a few glass pieces here and there
    after 3 days of use the digitizer also stopped working so i was forced to do something
    i was asked to pay $150 for repairs so i decided not to because the service guys themselves felt it would never feel the same again even after repairs
    id buy a replacement if i were you , some damages leave traces
    though i should mention, my friends 620 got repaired successfully but its better to be safe imho
    which phone do you have btw? :)
    05-22-2014 08:14 AM
  3. ArthJar's Avatar
    The real question is: Why did you not send it to warranty before if -as you said- it was defective?
    05-22-2014 08:20 AM
  4. oditius's Avatar
    Probably because of the "I'll wait, it might get better" attitude. Happens to a lot of people.

    Sent from my Nokia Lumia 1520, w/AT&T using Tapatalk
    05-22-2014 08:32 AM
  5. ArthJar's Avatar
    Still, a year is a long time to not figure something is not gonna fix itself.
    05-22-2014 08:48 AM
  6. Karthik Naik's Avatar
    Probably because of the "I'll wait, it might get better" attitude. Happens to a lot of people.

    Sent from my Nokia Lumia 1520, w/AT&T using Tapatalk
    i know that feel
    05-22-2014 09:34 AM
  7. Ayman Jaddaa's Avatar
    LOL well I never sent it because sometimes it would get better, but another reason is because I have no other phone and I need it. I can still send the phone to Nokia but I'm afraid they won't help me since they might say that the vibrator does not work because of this incident, even though it's not true and the vibrator hasn't been working for about half a year.
    05-23-2014 10:09 PM
  8. Ayman Jaddaa's Avatar
    it gets worse believe me
    my 720 broke 3 weeks ago and it was a clean crack but worked fine with a few glass pieces here and there
    after 3 days of use the digitizer also stopped working so i was forced to do something
    i was asked to pay $150 for repairs so i decided not to because the service guys themselves felt it would never feel the same again even after repairs
    id buy a replacement if i were you , some damages leave traces
    though i should mention, my friends 620 got repaired successfully but its better to be safe imho
    which phone do you have btw? :)
    I have Rogers Nokia Lumia 920.
    05-23-2014 10:11 PM
  9. Karthik Naik's Avatar
    I have Rogers Nokia Lumia 920.
    ohh , best get a new phone , too much hassle and defects in your 920 anyway so just changing the screen would be a waste imho
    you could get a unlocked 920 for real cheap these days
    05-26-2014 03:51 AM

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