Use code windows10 andsave 10% on your first Upsie warranty
  1. Damith Amarasekara's Avatar
    MY LUMIA 920 WAS UPGRADED TO LUMIA BLACK.AFTER FEW MONTHS MY SCREEN FREEEZED AND AFTER FEW DAYS APPS ARE NOT RESPONDING.SELLER REPAIRED IT & HE TOLD ME NOT TO UPDATE PHONE.WHY THEY TOLD IT? I UPDATED PHONE AGAIN AND IT HAPPENED AGAIN.WHAT IS THE REASON?how can i solve it?
    06-05-2014 02:38 AM
  2. S Vaibhav's Avatar
    Press both volume up and power button at the same time for 15 seconds. It should automatically restart and work fine. If it doesn't, Follow the steps here-
    http://www.nokia.com/in-en/support/f...topic=FA142987
    Damith Amarasekara likes this.
    06-05-2014 02:54 AM
  3. Damith Amarasekara's Avatar
    i did it friend.i should try second option.thanx buddy.
    S Vaibhav likes this.
    06-05-2014 01:51 PM
  4. S Vaibhav's Avatar
    There's a thank button for that ;)
    Damith Amarasekara likes this.
    06-05-2014 03:14 PM
  5. Damith Amarasekara's Avatar
    06-11-2014 01:28 AM
  6. heickelrrx's Avatar
    bump
    Try Nokia Software Recovery Tool For Retail. It will reset your phone and instal the lastest both firmware and OS

    Please note it wipe all your data. Backup any nessecary one
    Damith Amarasekara likes this.
    06-11-2014 01:37 AM
  7. Damith Amarasekara's Avatar
    Try Nokia Software Recovery Tool For Retail. It will reset your phone and instal the lastest both firmware and OS

    Please note it wipe all your data. Backup any nessecary one
    is there a possible to damage phone from virus?it happened as soon as the update was finished.can be a factory fault?
    06-11-2014 02:21 AM
  8. heickelrrx's Avatar
    I don't think wp has some security problem. Since all apps are gone trough evaluation before published to the store.

    Yes Nokia Software Recovery For Retail Completely Reinstal Your ROM/Firmware/And OS with lastest version. It even can revive dead phone (unable to boot) but not keeping any data

    Simply say it like formating your phone and fill it again with fresh one
    Damith Amarasekara likes this.
    06-11-2014 03:10 AM
  9. Damith Amarasekara's Avatar
    I don't think wp has some security problem. Since all apps are gone trough evaluation before published to the store.

    Yes Nokia Software Recovery For Retail Completely Reinstal Your ROM/Firmware/And OS with lastest version. It even can revive dead phone (unable to boot) but not keeping any data

    Simply say it like formating your phone and fill it again with fresh one
    How can be a dead phone?what are instructions to
    Do it?can I skip the amber update ?
    06-15-2014 03:54 AM
  10. heickelrrx's Avatar
    Just find it. After you instal and run. Just follow your instruction.

    Don't worry at little details
    Damith Amarasekara likes this.
    06-15-2014 04:30 AM
  11. Damith Amarasekara's Avatar
    Just find it. After you instal and run. Just follow your instruction.

    Don't worry at little details
    Is this 'flash'?will it update my phone to black?
    06-15-2014 05:10 AM
  12. Damith Amarasekara's Avatar
    06-15-2014 07:50 AM
  13. Muessig's Avatar
    If you use the Nokia software updater for retail your phone will be updated to black firmware. It's safe, don't worry.
    Damith Amarasekara likes this.
    06-15-2014 08:07 AM
  14. Damith Amarasekara's Avatar
    If you use the Nokia software updater for retail your phone will be updated to black firmware. It's safe, don't worry.
    software updater or software recovery?
    06-15-2014 11:57 PM
  15. Damith Amarasekara's Avatar
    06-16-2014 11:20 PM
  16. S Vaibhav's Avatar
    bump
    You can use either, but I recommend software recovery tool.
    06-17-2014 01:39 AM
  17. S Vaibhav's Avatar
    bump
    So what tool did you use?
    Last edited by S Vaibhav; 06-17-2014 at 10:51 PM.
    06-17-2014 10:14 PM

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