[dcbakkk]

what promise was that?

See here.
http://about.att.com/story/att_among...consumers.html

[Derausgewanderte]

See here.
AT&T Among First to Bring Windows Phone 8.1 to Consumers | AT&T

they did, just not for the 920.

[Jazmac]

See here.
AT&T Among First to Bring Windows Phone 8.1 to Consumers | AT&T

Not quite a broken promise. It says they will be among the first to bring WP 8.1. With only 4 major carriers, this is an easy thing to say.

[dcbakkk]

Not quite a broken promise. It says they will be among the first to bring WP 8.1. With only 4 major carriers, this is an easy thing to say.

Awkward.....

[ashram]

Not quite a broken promise. It says they will be among the first to bring WP 8.1. With only 4 major carriers, this is an easy thing to say.

Very true. And well, they were amongst the 1st in north America to release 8.1. Also, it doesn't say they would be 1st for every device. I'm just as anxious as the next guy to get cyan on my 920, but, if we have to wait, complaining won't accomplish anything.

[pedmar007]

I like your response, makes the most sense.

[pedmar007]

I've read responses to my posts on this matter and quite frankly though you do have valid points when making reference to EOC devices and the need to upgrade to the next best thing. What you have totally lost sight of is that this WP8.1 update is not a revolutionary upgrade to the OS as the features are those already in use for almost 2 years+ ago. So again since there are no new out there features whta is it that has to be tested. If Android and IOS has these same features and you didn't wait 1 day to release any of IOS's own why take wks with this WP one. I guess you can say that with IOS it's basically 1 phone with either a newer processor, better camera or bigger screen but yet the same device. Is WP so behind the times that a update release can be for so long?

In hindsight when Android releases any update it's usually for particular devices and then others get it a lot later. Was surprised to see certain devices now getting KitKat 4.4.3 when 4.4.4 was out already and I'm talking about devices that were released for December last year to May 2014.

[Nerdy Woman]

This is pretty pitiful support for this phone. Almost all other models that came after 920 has received official 8.1 from ATT while 920 users are sitting here with broken phones. Absolutely pathetic.

Please see my thread:

http://forums.windowscentral.com/t/3...go-public.html

I'm encouraging 920 owners to publicly shame AT&T...

[JamesPTao]

At&t is just pissed at 920 users for buying a phone with qi rather than using their garbage powermat standard.

[BrianCoe]

The wait wouldn't be so bad if it wasn't for the complete lack of communication. It would be nice to see a tweet from the company saying, "Hey, sorry, we were planning on releasing the update this week, but we had some issues that previous releases uncovered. We are trying to resolve these issues ASAP." or something to that effect. The complete silence from the company makes this maddening. Also, as I type this, it has been two weeks since the last major release of an update on AT&T. I was hoping to get it before the end of the month, and it's looking pretty grim for that.

[uselessrobot]

The wait wouldn't be so bad if it wasn't for the complete lack of communication.

What is there to communicate? That AT&T doesn't give a crap about Windows Phone and can't be bothered to do timely testing? They're certainly not going to devote resources to speeding up the process. AT&T wouldd rather we all upgrade, preferably to a more profitable device like the iPhone 5S or Galaxy S5.

At this point I wouldn't be surprised if the 920 gets Cyan only after the iPhone 6 goes on sale. With that phone right around the corner, it's probably all hands on deck to appease Apple. AT&T sure as hell isn't going to admit that.

[JunIzNumbah1]

Lets all tweet at at&t saying we demand the update right meow

[inteller]

another week, another time of being ****ed over by ATT.

The 920 and 820 are the last phones.....I'm thinking we may totally get screwed on this deal.

[fpostrow]

another week, another time of being ****ed over by ATT.

.....I'm thinking we may totally get screwed on this deal.

Do we have to sign up somewhere for that?

[Tom Snyder]

What is there to communicate? That AT&T doesn't give a crap about Windows Phone and can't be bothered to do timely testing? They're certainly not going to devote resources to speeding up the process. AT&T wouldd rather we all upgrade, preferably to a more profitable device like the iPhone 5S or Galaxy S5.

At this point I wouldn't be surprised if the 920 gets Cyan only after the iPhone 6 goes on sale. With that phone right around the corner, it's probably all hands on deck to appease Apple. AT&T sure as hell isn't going to admit that.

Your probably right last years update started rolling out in AUG, AT&T did not roll it out until OCT they just are not concerned what we think or do.
Check out last years thread on the update, " http://forums.windowscentral.com/nok...-about-us.html " We got a long wait to go

[ashram]

there is also another idea.... we have a 3 day weekend this weekend (well, some of us do) and well, from a support standpoint, no major changes should be done before a weekend, especially a long weekend. So, next week hopefully??

[J Ice70]

As an Icon user, I'm quite impressed with their rollout. At least they've shown some effort towards the platform.

[inteller]

Your probably right last years update started rolling out in AUG, AT&T did not roll it out until OCT they just are not concerned what we think or do.
Check out last years thread on the update, " http://forums.windowscentral.com/nok...-about-us.html " We got a long wait to go

The huge difference with last time is most of the world wasn't rolled out either. If you look at the cyan update rollout page most of the world has cyan now.

[pedmar007]

The huge difference with last time is most of the world wasn't rolled out either. If you look at the cyan update rollout page most of the world has cyan now.

With that said why does the rest of the world think that all the Lumia line is worth updating to Cyan except AT&T. Do they know something the rest don't. Whenever the update is released by AT&T I hope that the experience with WP8.1 on the L920 is phenomenal, because I suspect that if it isn't that they will lose many customers because of this approach to an update that when given enough thought is actually 2yrs late by MS.

[dcbakkk]

Please see my thread:

http://forums.windowscentral.com/t/3...go-public.html

I'm encouraging 920 owners to publicly shame AT&T...

How? Just tweet AT&T/AT&TCustomerCare, It seems like no useful. Damned AT&T.

Look this:

[xrs22]

How? Just twitte AT&T/AT&TCustomerCare, It seems like no useful. Damned AT&T.

Verizon is right there with you guys.

[ashram]

Chances are that their social media team has little to no contact with their engineers

[smoledman]

There is no point in complaining, just enjoy your phone and wait.

[dcbakkk]

Chances are that their social media team has little to no contact with their engineers

After all, social media is just social media, their major work is advertising.

[dcbakkk]

There is no point in complaining, just enjoy your phone and wait.

Now, it's August 29, 2014. August will be ended, Lumia 920 Cyan update is still not rolled out. I decided tweet AT&T and Nokia everyday or every hour.