1. Ghassan Westen's Avatar
    i bought a 920 a year ago
    everytime i wanna update it from "phone updates" i have to take it to a store so they can do it themselves
    it won't update in my house even though i have a WI-FI network with no limitations for data or costs or all that
    my mother's HTC Butterfly updates normally my brother's Mega does too
    but mine keeps reaching a specific percentage then stops and shows me the error
    (801882cb)
    btw i live in Syria so the app store won't work unless i change the region settings to some other place like US/UK etc... (which I did )
    what do you guys think ?
    is it cuz my internet is slow ? and i don't actually think it is cuz i said my mother's phone lately updated a huge update and like everything's fine with it

    help is really appreciated

    thanks :)
    09-26-2014 03:30 PM
  2. Nabkawe5's Avatar
    As a Syrian myself I know this issue quite well, and yes it's because your internet is SLOW, the servers tend to shut off anyone who takes a long time to download as 1000 others are trying to do the same.
    A better way than going to the store to update is to install Nokia Software updater for FREE (look it up) and it'll install the latest firmware easily the best part is that it can resume if it lost connection and once you install it, it'll be stored and you can use the same files to update similar phones with similar Product Codes :)
    Stay safe. ;) (P.S please don't tell anyone on the net that Windows Phone store works well in Syria they'll just shut it down like they do with google play and apple store.)
    Ghassan Westen likes this.
    09-26-2014 06:41 PM
  3. Ghassan Westen's Avatar
    Homie I can't thank you enough
    don't worry about the store thing but this "Nokia Software updater" is it an app from the windows store or like do I download it on the PC or what ?
    09-27-2014 04:07 AM
  4. Nabkawe5's Avatar
    Just google it it'll show up and yea on pc
    09-27-2014 08:07 AM
  5. Ghassan Westen's Avatar
    Downloaded it
    but when I plug in my 920 it won't show nothing
    like nothing has been plugged

    any other choices we got ?
    09-28-2014 06:26 AM

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