1. marinang's Avatar
    Hello. I tried to do a soft reset and my phone just turned off and i can't turn it on now. Is there anything i can do? Anyone has experience with issue like this? Thanks in advance.
    11-02-2014 01:56 PM
  2. Tom Snyder's Avatar
    Mine done that once when it was less than a week old and I done another soft reset, power button and volume down be sure to hold them in until phone vibrates. I almost gave up and it took several minutes before phone finally went into soft reset and vibrated. Any other time it does it in less than a minute, don't let up on the buttons until it vibrates, like I said I did not think it was going to reset but it finally did after several minutes.
    Laura Knotek likes this.
    11-02-2014 05:43 PM
  3. Xsled's Avatar
    Plugging it in should force it on. Battery may be dead and just didn't register.
    Laura Knotek likes this.
    11-02-2014 05:45 PM
  4. marinang's Avatar
    Mine done that once when it was less than a week old and I done another soft reset, power button and volume down be sure to hold them in until phone vibrates. I almost gave up and it took several minutes before phone finally went into soft reset and vibrated. Any other time it does it in less than a minute, don't let up on the buttons until it vibrates, like I said I did not think it was going to reset but it finally did after several minutes.
    Thanks :) held them for a minute or so and phone finally vibrates and now everything is ok :)
    11-03-2014 02:49 AM

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