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  1. Musicman247's Avatar
    As far as I can tell there's not really a sure way to get the product codes except trying letter and number combinations after the initial 059. I went through about a hundred different codes before I found one for the RM-892 that wasn't on this list already.

    Is there an easier way?
    06-26-2013 01:49 PM
  2. Hornet2012's Avatar
    As far as I can tell there's not really a sure way to get the product codes except trying letter and number combinations after the initial 059. I went through about a hundred different codes before I found one for the RM-892 that wasn't on this list already.

    Is there an easier way?
    The product code is on the sim tray, so if a forum member has a 925 with the rom you want then hopefully they can post it to this thread?
    06-26-2013 03:12 PM
  3. Hornet2012's Avatar
    Help ...Need Product Code for RM-892 VAR EE GB 16GB BLACK ?

    Have sim free variant (CV GB) but 4G Data Speed option not available, even with EE Sim inserted, thanks Nokia! ...same issue as Lumia 920.
    Need to flash with EE or other 4G enabled image, Australian Operator etc, Thnx
    The Vodafone rom has 4G enabled if you can live with the branding? I couldn't!
    06-26-2013 03:19 PM
  4. michael1782's Avatar
    It'll be a lot easier to get the code when its released. T-Mobile release it tomoz so I cant see EE being far behind or may release it the same day.
    06-26-2013 04:00 PM
  5. ballanda's Avatar
    I wonder if there are any non-European codes? The volume control nags in the EU ROMS are really annoying.
    06-26-2013 08:45 PM
  6. ximoosea's Avatar
    I have just purchased the 925 while living here in China. I was disappointed to learn that it does not allow English marketplace. Thus, I have researched and believe I can reflash it. It is the RM-910 model. Does anyone know if reflashing is possible for this and if so can someone please give me some advice on what to use? Can I reflash with the US RM-893 or should I use the European RM-892 and if the later which code would work best? I have the grey model although I don't understand what difference that makes in the ROM....thus should I use this one? RM-892 VAR GB CV GREY 059S918

    I am terribly sorry for the noob questions but a response would be most appreciated as this is terribly frustrating. Stupid China!
    06-29-2013 05:22 AM
  7. michael1782's Avatar
    Wouldn't recommend it. Try changing your date-time settings to England, reboot and have a look. If that don't work and you still want to flash it then before you do anything i suggest you download your product code from NCS as back up. Sorry cant help you out more.
    06-30-2013 05:09 AM
  8. ximoosea's Avatar
    Just as a follow up to anyone that finds this thread. I tried reflashing with several European and US product codes but no luck. Each one says that the Product ID does not match and therefore will not continue. Just to make sure my process was right I also tried flashing with the product code that my phone came with and that went through all of the steps without problems.

    It seems there really is a hardware difference with the rm-910 verson of the Lumia 925 that does not allow reflashing. Bummer.
    07-02-2013 07:30 PM
  9. paddylaz's Avatar
    It'll be a lot easier to get the code when its released. T-Mobile release it tomoz so I cant see EE being far behind or may release it the same day.
    Is there not an EE available already?

    I've got a sim-free 925 but ironically need to go the opposite way to most of you guys and get it BRANDED. Can't access the 4g speeds with my EE sim at the mo and to make it worse EE is all over the news today doubling it's 4g speeds to a (theoretical) max of 150mbps starting tomorrow.

    Damnit.
    07-03-2013 06:06 AM
  10. michael1782's Avatar
    Yes EE's product code has be added and can confirm it does have the 4G option
    07-03-2013 07:43 AM
  11. paddylaz's Avatar
    Yes EE's product code has be added and can confirm it does have the 4G option
    Thanks Michael,

    Is there any reason why that exists before ee has announced the 925, or are these things just done early?

    Basically what I'm really trying to ask is if I flash this, will I continue to receive updates for the 925 in the same way as someone buying the 925 from EE will? (once they're released)?
    07-03-2013 07:52 AM
  12. michael1782's Avatar
    Yup im pretty sure your be ok with OTA updates. Well it was for the 920. But cant say 100% as we've not received any updates yet. But if it was me and i was in your shoes, i'ld flash the backside out of it,
    07-03-2013 10:05 AM
  13. paddylaz's Avatar
    Yup im pretty sure your be ok with OTA updates. Well it was for the 920. But cant say 100% as we've not received any updates yet. But if it was me and i was in your shoes, i'ld flash the backside out of it,
    haha cheers mate. yeah just doing it now - on a mac so having to install windows again via bootcamp first. Things I do for my phone......
    07-03-2013 10:36 AM
  14. paddylaz's Avatar
    When I try and download the firmware from the Nokia Care Suite, I just get a message saying 'queued for download' but I wait and nothing happens.

    Any ideas? Thanks in advance.


    UPDATE: No worries, a thorough google and have realized what to do.
    Last edited by paddylaz; 07-03-2013 at 03:25 PM.
    07-03-2013 02:44 PM
  15. beershark's Avatar
    Hi Michael,

    Thanks for that - great info.

    I am, however, having a few problems.

    I have a 925 32MB on Vodafone and want to de-brand to EE / UK.

    I have the Care Suite. Downloaded product RM-892 VAR GB EE SL BLACK 059S7G4 ( UNBRANDED + 4G OPTION ), renamed it to 821.

    Went to OPEN PRODUCT.
    Selected the RM892 which is correct. After a few moments of trying I get an error saying RECOVERY FAILED and the message in the box being "MESSAGE SEND FAILED".

    I have tried this on two separate Win8 PC's with the same results.

    Any ideas / help appreciated.

    Also, one quick question - does this also unlock the phone as its still locked to Vodafone?

    Thanks in advance,

    Rob
    Attached Thumbnails recovery-failed.png   recovery.png  
    07-04-2013 05:40 AM
  16. paddylaz's Avatar
    Hi Michael,

    Thanks for that - great info.

    I am, however, having a few problems.

    I have a 925 32MB on Vodafone and want to de-brand to EE / UK.

    I have the Care Suite. Downloaded product RM-892 VAR GB EE SL BLACK 059S7G4 ( UNBRANDED + 4G OPTION ), renamed it to 821.

    Went to OPEN PRODUCT.
    Selected the RM892 which is correct. After a few moments of trying I get an error saying RECOVERY FAILED and the message in the box being "MESSAGE SEND FAILED".

    I have tried this on two separate Win8 PC's with the same results.

    Any ideas / help appreciated.

    Also, one quick question - does this also unlock the phone as its still locked to Vodafone?

    Thanks in advance,

    Rob

    Hi Rob, I did this last night after too many beers but eventually cracked it after many false starts. I went from unbranded to EE (needed the 4g). You'll be glad to know there is almost no bloatware/visibile branding with the EE rom so it's just like unbranded but with 4g!

    A couple of areas where you might be going wrong:

    1)Have you put the phone in flash mode? Hold volume-down key and power button key until you feel the vibrate, and you should load up in flash mode. Then try it again. You'll probably get ANOTHER error message although this one might then ask you to hold the keys down one more time. If you do this You'll get a nokia splash screen and if you try it then, it should work.

    2)did you rename the ONLY THE FOLDER to rm-821 and nothing else right?

    3)I havent read this on THIS forum, but on another forum it says that only very specific versions of the NCS will actually work now when doing this. I'm not sure if this is true but this is the version I used: [url=http://forum.gsmhosting.com/vbb/f805/download-official-nokia-firmware-without-navifirm-1656870/

    - (it's the first link there. You need to put that userconfig file into the C:\Program Files\Nokia\Nokia Care Suite\Product Support Tool folder, replacing the one that is already there.
    07-04-2013 05:55 AM
  17. michael1782's Avatar
    Yes only certain NCS work. I ll have a look and find the site i got mine from and upload the link. It'll install everything you need plus NCS.
    07-04-2013 06:43 AM
  18. michael1782's Avatar
    Use this version http://blinkthinks.wordpress.com/201...hout-navifirm/

    Follow this instructions for easy know how and then mine for changing folder name e.c.t.
    pLUSpISTOL likes this.
    07-04-2013 07:07 AM
  19. beershark's Avatar
    [QUOTE=paddylaz;2028175]Hi Rob, I did this last night after too many beers but eventually cracked it after many false starts. I went from unbranded to EE (needed the 4g). You'll be glad to know there is almost no bloatware/visibile branding with the EE rom so it's just like unbranded but with 4g!

    A couple of areas where you might be going wrong:

    1)Have you put the phone in flash mode? Hold volume-down key and power button key until you feel the vibrate, and you should load up in flash mode. Then try it again. You'll probably get ANOTHER error message although this one might then ask you to hold the keys down one more time. If you do this You'll get a nokia splash screen and if you try it then, it should work.

    2)did you rename the ONLY THE FOLDER to rm-821 and nothing else right?

    3)I havent read this on THIS forum, but on another forum it says that only very specific versions of the NCS will actually work now when doing this. I'm not sure if this is true but this is the version I used: [url=http://forum.gsmhosting.com/vbb/f805/download-official-nokia-firmware-without-navifirm-1656870/

    - (it's the first link there. You need to put that userconfig file into the C:\Program Files\Nokia\Nokia Care Suite\Product Support Tool folder, replacing the one that is already there.[/QUOTE]

    Hi Paddy,

    Thanks for that.

    Tried several times, cant get it into flash mode. Power & Volume Down does a soft reset. Tried Volume and Power Down until it vibrates then Volume Up and get the Flash & Cog symbol (is THIS Flash Mode?).
    In Product Support Tool. Recovery. It tries to verify package but I then get this error:-


    DTL Connection: Could not connect to media. DTL Back-End error code = 0x8400A403. DTL Back-End: Driver initialization failed. DCM status code = 0x84007406, Common Connectivity DCM: Connection opening failed, Connectivity API status code = 0x84007419, Target media is active but it is not working.
    . .
    System.Runtime.InteropServices.COMException (0x8400AC35): DTL Connection: Could not connect to media. DTL Back-End error code = 0x8400A403. DTL Back-End: Driver initialization failed. DCM status code = 0x84007406, Common Connectivity DCM: Connection opening failed, Connectivity API status code = 0x84007419, Target media is active but it is not working.
    . .
    at FuseLib.DtlConnectionClass.ConnectToMedia()
    at Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryConnectionManager..ctor(FuseLoader fuseLoader, IConnection connection, UserInteractionDelegate userInteractionDelegate)
    at Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryConnectionManager..ctor(IConnection connection, UserInteractionDelegate userInteractionDelegate)
    at Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryDialog.RecoveryDialogModel.Flash()
    at Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryDialog.RecoveryDialogModel.<HandleDownloadVariantPackageCompleted>b__8(Object state)

    Retried but no joy.

    Question - is this the package you were using?
    Also, my phone is still locked to Vodafone - haven't been able to unlock it yet. Couple of companies I contacted dont do this phone and Vodafone cant help as the account isn't in my name (bought this 2md hand).

    Any other ideas guys?
    Attached Thumbnails 925-ee-version-data-package-error.png   925-ee-version.png   care-suite-version.png   error-installing-059s918.png  
    07-04-2013 10:11 AM
  20. beershark's Avatar
    I also get the Data Package Error at the bottom of the Care Suite flashing a couple of times. Tried re-scanning but the same.

    I have tried installing both the EE and Unbranded Rom.
    07-04-2013 10:12 AM
  21. michael1782's Avatar
    Ok, what suggest you do is delete everything after the products folder, c:ProgramData/nokia/packages/products. Redownload one product using NCS then flash that product.

    No, if you see the cog then its not in flash mode.

    When NCS ask for you to press the buttons press
    Volume down + camera + power wait till vibrate and release the power button after a few secs release the other too. But just before the vibrate, so as the screen turns off click retry on NCS.
    07-04-2013 10:43 AM
  22. paddylaz's Avatar
    I also get the Data Package Error at the bottom of the Care Suite flashing a couple of times. Tried re-scanning but the same.

    I have tried installing both the EE and Unbranded Rom.
    Yeah try what Michael said - also, don't worry about that data package error in the bottom right corner, I got it to, it's normal but you can safely ignore it. Managed to flash mine even though it was there.

    Also, as I said before, there is defo some sort of sensitivity in regards to the exact version of NCS you use. If all else fails after following what michael suggests, I would (I know this is a shag) uninstall NCS that is on your computer and then reinstall it using the link for the version I use. Also make sure you put that userconfig file into the folder I mentioned.
    07-04-2013 10:46 AM
  23. beershark's Avatar
    Guys.... Thanks for your help. All sorted .... Some how ;)

    On the previous attempts I never got the NCS asking to press Volume/Power and restart... Just got errors. I tried a different USB port. Errors again and tried it for a final time then had the NCS request for Volume/Pwer etc. and then all flashed fine with EE unbranded. Happy days!!! Thanks again

    Now, I just need to get this damn thing unlocked so I can actually USE IT ....

    Any ideas for unlocking?

    Also, my phone is still locked to Vodafone - haven't been able to unlock it yet. Couple of companies I contacted dont do this phone and Vodafone cant help as the account isn't in my name (bought this 2md hand).

    Any other ideas guys?
    07-04-2013 10:58 AM
  24. michael1782's Avatar
    It was probs due to you already having your phone connected. If you ever flash again. Go through the flash process without having your phone connected. NCS will then give you the retry option once you've clicked start.
    07-04-2013 11:29 AM
  25. beershark's Avatar
    It was probs due to you already having your phone connected. If you ever flash again. Go through the flash process without having your phone connected. NCS will then give you the retry option once you've clicked start.
    Hi Michael,

    I am pretty sure that's the case - thanks again!
    07-04-2013 01:37 PM
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