08-14-2013 04:08 AM
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  1. Tee L's Avatar
    T Mobile knew NOTHING! I have stopped at 10 different T mobile stores in Queens, NY the past 3 weeks and they never even heard of the 925 coming. Several stores told me that only AT&T have the Lumias. One TMobile store owner actually argued with me about the 925. He insisted that they were NOT getting that phone! I have the Weave app on my windows phone so the day the CEO of Tmobile announced the 925 coming, I had the news. I showed it to the store owner and he still insisted it was wrong. Tmobile did a HORRIBLE job advertising the 925. It was until yesterday and today that store employees were able to tell me anything. They don't know about the phone...what it can do...the specs...the camera...nothing. Even the displays for the windows phones are muddled. The Tmobile store in Green Acres Mall has an ad for the 925 but right in the middle of the ad, is a cut out ad for the Google Nexus! Directly in the middle! The Verizon store in the Green Acres Mall has the 928 and windows phone ads with the Galaxy S4 right alongside the windows phones! I cant figure out how the Tmobile stores didn't know about this phone coming and why Windows phones don't get the proper marketing. Every store pushes an Android device, (particularly a Samsung device), and downs the Windows device.
    07-16-2013 10:53 PM
  2. Musicman247's Avatar
    The manager at my local TMO store said that Windows Mobile was too complicated for him. I laughed and said, "What?" I then showed him how easy it was to use (with my 521). Then he said that there weren't many apps, to which I responded "it has over 160k apps, and is getting more of the popular ones every day!" He still wasn't convinced. :P
    AlexanderJJJ likes this.
    07-16-2013 11:07 PM
  3. WorkingInGeorgia's Avatar
    The manager at my local TMO store said that Windows Mobile was too complicated for him. I laughed and said, "What?" I then showed him how easy it was to use (with my 521). Then he said that there weren't many apps, to which I responded "it has over 160k apps, and is getting more of the popular ones every day!" He still wasn't convinced. :P
    He was probably 12. I find the younger folks don't think the windows phones are sexy enough.
    07-16-2013 11:11 PM
  4. Musicman247's Avatar
    He actually seemed to be in his mid thirties.

    Anyway, that's off topic. It's officially July 17th in the US and still no pages on the MS Store or T-Mobile websites.
    07-16-2013 11:15 PM
  5. AlexanderJJJ's Avatar
    The manager at my local TMO store said that Windows Mobile was too complicated for him. I laughed and said, "What?" I then showed him how easy it was to use (with my 521). Then he said that there weren't many apps, to which I responded "it has over 160k apps, and is getting more of the popular ones every day!" He still wasn't convinced. :P
    He must think the iPhone is complicated too! ;)
    07-17-2013 12:24 AM
  6. Musicman247's Avatar
    Just called a store in Massachusetts that opened at 9. They have it in stock. They're still saying the $199 down or $699 off contract price, though. Guess I'll be buying at a T-Mobile store. Not giving up hope, though. Will be calling the Houston store when they open at 10.
    07-17-2013 08:47 AM
  7. forked's Avatar
    I noticed last night that they have the 925 in the Business side of the website, not the Personal side. I'm not sure why but I wonder if that accounts for the lack of awareness by reps. I can say that the stores in my area did know about the phone when I asked post-announcement and one had a banner up with a picture on it (banner is probably the wrong word. It was like movie poster size)
    07-17-2013 09:04 AM
  8. blzr409's Avatar
    The Microsoft Store website still doesn't feature the 925. They had the 1020 up for presale the day it was officially announced. You can find a page for the 925 through the Microsoft Windows Phone website, but it's the only phone they have without a link to the store. It would be nice if there was someone out there making just a little effort to promote and sell the phone.
    07-17-2013 09:12 AM
  9. Musicman247's Avatar
    MS Store at the Walt Whitman Mall in New York said they do not have the device. I told them it was supposed to be launching today and she said she'd look into it. Then asked if there was anything else she could help me with and ended the call when I said there was not.
    07-17-2013 09:15 AM
  10. wpguy's Avatar
    I think the *ONLY* people promoting this phone are the people thinking about buying it. I don't know what think about this phone any more. I can't say I'm confident T-Mobile will provide any post-sale support for this product. T-Mo should go all-in on the uncarrier thing and just stop selling phones.
    07-17-2013 09:15 AM
  11. Exhibit13's Avatar
    Just called a store in Massachusetts that opened at 9. They have it in stock. They're still saying the $199 down or $699 off contract price, though. Guess I'll be buying at a T-Mobile store. Not giving up hope, though. Will be calling the Houston store when they open at 10.
    And I thought mobile had overpriced the 925 @ $530! What the French!
    07-17-2013 09:18 AM
  12. Manoj1551's Avatar
    MS Store at the Walt Whitman Mall in New York said they do not have the device. I told them it was supposed to be launching today and she said she'd look into it. Then asked if there was anything else she could help me with and ended the call when I said there was not.
    I had been to Houston local TMO store yesterday. They showed me sample phone and allowed me to play around. Lumia 925 is a awesome baby to hold.. She told i can pick my phone at 10 AM today.. Glad that they responded very well by telling the exact price and doing credit check also. But since am new customer, they are asking me to pay 229 initially and then 12.5$ monthly after running a credit check.. I feel 229 at a time is too high for me .. So any suggestion guys ?
    07-17-2013 10:18 AM
  13. Musicman247's Avatar
    Just called the store in Houston. They confirmed the $699 price. Heading to a T-Mobile store now.
    07-17-2013 10:21 AM
  14. Manoj1551's Avatar
    The price is 529 in TMO store i visited. Make sure you have got right info :)
    07-17-2013 10:28 AM
  15. Musicman247's Avatar
    Right. This thread is about the Microsoft Store, which is selling them for $699 apparently.
    07-17-2013 10:31 AM
  16. Manoj1551's Avatar
    Oh Oops.. MS dint come to my mind :)
    07-17-2013 10:35 AM
  17. blzr409's Avatar
    Unreal. This may be the first time in history that someone has attempted to sell a phone for MORE than T-Mobile. Why would anyone even consider buying one there?
    07-17-2013 10:35 AM
  18. IamDefiler's Avatar
    Even sadder? Search Lumia 925 on the T-Mo website. This is the result. An anti-fingerprint screen protector and a pink D3O shell. No phone! WTF!?

    Search Results: T-Mobile
    07-17-2013 11:09 AM
  19. mmar1974's Avatar
    So I'm at the Park Meadows mall in Denver right now, MS store doesn't have them but offered to help purchase online... And the TMobile store didn't have them, they had a box that wasn't opened that they will check, the guy did try to play the Sony one... I'm sorry but this is disappointing to say the least... If not even Microsoft nor TMobile care, why would the users care... No wonder the OS hasn't taken off... One of the most beautiful phones WP has, doesn't deserve this treatment...
    07-17-2013 11:13 AM
  20. mmar1974's Avatar
    I have my phone now... they didn't have any accessories though, but I can take care of that as well, it was interesting when I went to the MS store the rep there was so excited and wanted to hold my phone and said he would get one... he confirmed that that MS Store would "ditch" TMo and get Sprint instead, they don't know if they will get accessories for any WPhone... don't see why they wouldn't... in any case, let me finish this post with... what a beautiful phone this is!
    07-17-2013 12:38 PM
  21. Mystictrust's Avatar
    Well, now I'm screwed. $699 for a 925 at MS Store? Just verified over the phone. I got an 810 full price with 2 year warranty, and it's having a TON of issues, but with that being EOL, I can't replace with anything since 925 is too expensive and 521 is too cheap.

    No idea what to do. I hate T-Mobile and the Microsoft Store right now. Ill be going in later tonight to complain, but they're not about to replace my $450 phone with a $699 one, overpriced or not. This is bull.
    07-17-2013 12:39 PM
  22. Musicman247's Avatar
    I gave up on the MS Store and went to a local T-Mobile store. They had the device, hadn't even scanned it into their system yet, but when I said I wanted to open a new account they rolled out the red carpet and immediately input the device into their system. Sitting here with my brand new 925. Loving it!
    metalchick719 likes this.
    07-17-2013 12:39 PM
  23. heywhitmarsh's Avatar
    Well, now I'm screwed. $699 for a 925 at MS Store? Just verified over the phone. I got an 810 full price with 2 year warranty, and it's having a TON of issues, but with that being EOL, I can't replace with anything since 925 is too expensive and 521 is too cheap.

    No idea what to do. I hate T-Mobile and the Microsoft Store right now. Ill be going in later tonight to complain, but they're not about to replace my $450 phone with a $699 one, overpriced or not. This is bull.
    Even if you don't have assure, I can't imagine the MS store won't replace your 810 with a 925. If it's in need of warranty service and you bought it at the microsoft store, they have to give you something as good as the 810.

    Btw my local MS store (san diego) said they had "lots" of 925s in white, and they were selling for $579
    07-17-2013 12:55 PM
  24. fourpoint5toes's Avatar
    This is so unorganized and quite irritating. I called my local MS store, the guy said they have the 925 in, and wants me to come in. He said they're selling it for $699 which he claims is the same as Tmobile. I called the Tmobile booth that sits about 30 feet outside this MS store, and they also have it in and are selling it for $579 + tax.

    Even if you don't have assure, I can't imagine the MS store won't replace your 810 with a 925. If it's in need of warranty service and you bought it at the microsoft store, they have to give you something as good as the 810.

    Btw my local MS store (san diego) said they had "lots" of 925s in white, and they were selling for $579
    07-17-2013 01:29 PM
  25. metalchick719's Avatar
    Even sadder? Search Lumia 925 on the T-Mo website. This is the result. An anti-fingerprint screen protector and a pink D3O shell. No phone! WTF!?

    Search Results: T-Mobile
    What are you talking about? I saw it up there this morning and just saw it again after reading your post. It's right here: https://forums.windowscentral.com/e?...token=ImwlEIRO
    07-17-2013 01:58 PM
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